Curriculum Support

Build Trust | Create & Communicate Vision | Generate Alignment | Cultivate Talent

Build Trust

Advocacy

SCS200 From Manager to Motivator

This workshop helps supervisors focus on what really matters when it comes to employee motivation. Participants will learn to communicate in a way that builds committed, self-confident employees; focus on what really motivates people; and reward employees in effective ways.

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Emotional Intelligence

SCS035 Leveraging Emotional Intelligence for Effective Leadership

In “Emotional Intelligence–Leveraging Emotional Intelligence for Effective Leadership,” participants will define “Emotional Intelligence” (EI) as a leadership and management competency, building upon a model for emotional and social competency.  At the end of this session, participants will be able to identify how emotional intelligence affects leadership and will have generated ideas and “next steps” to leverage their emotional intelligence in the workplace for heightened leadership success.

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Humility

SCS015 The New Manager

Being a new manager has its challenges—whether it’s a result of being new to a work unit, shifting from peer to supervisor, or just being new to management in general.  Attend this workshop to learn how to manage that transition successfully.  The workshop also will provide a useful framework for establishing your role as a UF manager, including tips on how to avoid common mistakes.

SCS055 Inspiring Trust: Being an Example, Setting a Standard

The focus of this workshop is on the role of the leader in setting a personal example.  Emphasis will be on the leadership competencies of “role model,” “integrity,” and “humility.”  At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action items to cultivate these aspects of effective leadership.

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Integrity

SCS055 Inspiring Trust: Being an Example, Setting a Standard

The focus of this workshop is on the role of the leader in setting a personal example.  Emphasis will be on the leadership competencies of “role model,” “integrity,” and “humility.”  At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action items to cultivate these aspects of effective leadership.

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Role Model

SCS015 The New Manager

Being a new manager has its challenges—whether it’s a result of being new to a work unit, shifting from peer to supervisor, or just being new to management in general.  Attend this workshop to learn how to manage that transition successfully.  The workshop also will provide a useful framework for establishing your role as a UF manager, including tips on how to avoid common mistakes.

SCS055 Inspiring Trust: Being an Example, Setting a Standard

The focus of this workshop is on the role of the leader in setting a personal example.  Emphasis will be on the leadership competencies of “role model,” “integrity,” and “humility.”  At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action items to cultivate these aspects of effective leadership.

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Transparency

SCS055 Inspiring Trust: Being an Example, Setting a Standard

The focus of this workshop is on the role of the leader in setting a personal example.  Emphasis will be on the leadership competencies of “role model,” “integrity,” and “humility.”  At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action items to cultivate these aspects of effective leadership.

SCS014 Communication for Managers

Communication is consistently identified as one of the most important tasks of a manager.  In this session, we will identify key issues, challenges and strategies to help managers communicate effectively with team members.  Topics covered will include:

  • Focal points of communication and communication breakdown for managers
  • Tools for influencing and knowing when to use them
  • Making communication adjustments based on an employee’s preferences

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Create & Communicate Vision

Communication

SCS014 Communication for Managers

Communication is consistently identified as one of the most important tasks of a manager.  In this session, we will identify key issues, challenges and strategies to help managers communicate effectively with team members.  Topics covered will include:

  • Focal points of communication and communication breakdown for managers
  • Tools for influencing and knowing when to use them
  • Making communication adjustments based on an employee’s preferences

SCS060 Relationship Strategies

Would you like to substantially increase your ability to communicate with other people? Can you imagine the ways this might benefit you in your career, your day-to-day dealings with people, and in your personal relationships?

“Relationship Strategies” assembles a number of simple tools that can be easily applied to improve both business and interpersonal relationships. This workshop offers guidelines for understanding and adjusting to the differences in people, through observation of their behavior. The tools presented here will enable you to see yourself and your world through someone else’s eyes–and that can go a long way toward increasing communication effectiveness! SCS014 Communication for Managers Communication is consistently identified as one of the most important tasks of a manager.  In this session, we will identify key issues, challenges and strategies to help managers communicate effectively with team members.  Topics covered will include:

  • Focal points of communication and communication breakdown for managers
  • Tools for influencing and knowing when to use them
  • Making communication adjustments based on an employee’s preferences

LES050 Leading the Challenge of Change

In “Leading the Challenge of Change,” participants will discuss why change is difficult, what they can and should expect when implementing change, and how they–as leaders or “change agents”–can make changes more effectively by taking employee response into account. By focusing on normal responses to change, along with the impact of resistance to change and employee resilience, this workshop will provide participants with an opportunity to reflect upon their roles as “change agents” so that they may more effectively implement change or guide their work unit during times of change.  Practical and interactive, this workshop will provide essential skills useful in navigating the complexities of change management in today’s workplace.

SCS085 Leading with Courage: Dealing with Conflict, Bullies, and Difficult Conversations

What is courage?  Why is it important for us, as leaders, to have courage—and also to encourage it in others?  Everyday courageous acts are significant.  When demonstrated by leadership, they have a profound effect on the organization.  Participants in “Leading with Courage:  Dealing with Conflict, Bullies, and Difficult Conversations” will explore the concept of courage and how it relates to leadership competencies of “communication” and “resolve.”   The session will focus, in particular, on dilemmas of courage that are related to the workplace and how we, as effective leaders, can leverage courage to create productive and healthy work environments.

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Political Savvy

PRO301 UF101

This workshop is designed to increase institutional awareness so that employees at the University of Florida may be more effective in their jobs as they navigate the complexities of our large university and serve as resources for others. This workshop reviews UF’s overall organizational structure, its managerial structure (deans, directors, department chairs, etc.) and other relevant university relationships, including the University Board of Trustees and Board of Governors. Other key resources and facts about the university also are introduced.

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Problem Solving

PRO307 Problem Solving

Participants will focus on developing their ability to tackle workplace problems by using a logical, systematic approach that builds on their own strengths. Focus will be on ways participants can cultivate their abilities to evaluate options and implement solutions considering a range of information using the Myers-Briggs Type Indicator.

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Strategic Thinking

SCS045 Thinking Strategically: Using Vision, Purpose, and Goals to Get Results

“Thinking Strategically: Using Vision, Purpose and Goals to Get Results” is a workshop for managers who want to learn ways to think more strategically in order to achieve team goals.  During this session, participants will learn about the importance of having and articulating a clear vision and purpose for the team.  Additionally, participants will learn a goal setting strategy that can help ensure the team identifies and works on the right goals that align with team and organizational vision and purpose.

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Generate Alignment

Accountability

SCS025 Accountability in the Workplace:  A Manager’s Guide to High Standards, Great Results

Participants in “Accountability in the Workplace:  A Manager’s Guide to High Standards, Great Results” will define “accountability” as a leadership competency and explore ways to incorporate accountability in their interactions with employees.  The overall objective of the workshop is to identify ways to positively impact performance and work culture to get great results.

SCS300 Surviving the Challenge of the Problem Employee

Difficult employees take up a lot of their supervisors’ time and can create serious morale problems within departments. Supervisors who need to analyze and manage problem employees will learn how to get the workplace back on track to productivity.

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Execution

SCS100 What to Do First When Everything Is Important: Planning, Priorities, and Delegation

Attend this session and learn the basic ways to use your time wisely, the difference between importance and urgency and the benefits of delegation.

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Fair and Legal Management

SCS012 Writing Performance Appraisals

This workshop focuses on ten specific strategies to help you improve your writing of evaluations. By focusing on examples of evaluative statements, this workshop provides an opportunity to compare and improve how these statements are written.  Finally, an opportunity to practice writing evaluative statements is provided.

SCS010 HR 101: A Practical Guide to Fair and Legal Supervision

Explore the legal side of supervisory decision-making by examining how federal laws affect employment decisions, what you can and can’t ask applicants and employees and UF policies and procedures.

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Financial Management

SCS016 Finance for Managers

The University of Florida has a complex financial system. Although units often assign people to complete the day-to-day financial duties, it is important that managers understand the underlying concepts of the university’s financial system in order to effectively run their unit. In this online session, participants will learn some basic information about UF’s funding and budgeting model, analyze some key financial indicators for a unit and learn about the importance of an internal control system for their unit.
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Judgment

SCS065 Decision-Making Strategies

Leaders are judged by the decisions they make – decisions about people, policy, strategy, as well as decisions in difficult situations.  Some leadership experts argue that making good decisions, sometimes understood more broadly as judgment, is essential for leadership success.   In this session, we will define a process for cultivating our own good decision-making, even our own good judgment, as leaders.  We will use case studies to apply and learn from the model.

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Cultivate Talent

Coaching/Mentoring

SCS020 Coaching for Success

This workshop combines group discussion, case study reviews and other activities to introduce ideas and techniques that can help you become a more effective coaching manager. This is a great core course for supervisors who want to learn the basics of leadership skills in order to encourage and guide their employees toward accomplishing goals in the work environment.

GET021 Ages and Stages: Generations in the Workplace

For the first time in history, four separate generations are represented in the workplace, each with its own distinct set of values and priorities. Through developing understanding and appreciation for how generations differ, members of each generation are empowered to enhance communications and interactions for working together more effectively. Differences between generations then become harnessed as strengths to increase productivity, creativity, problem solving and learning.

SCS030 Power of Feedback

Learn how to deliver effective feedback about job performance and work-related behavior. You’ll also review how to formalize your feedback using UF’s staff appraisal process, including how to conduct the appraisal interview.

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Collaboration

SCS075 Leading a Team

Effective managers create and cultivate collaboration and teamwork in order for their unit to reach its full potential.  In this session, we will discuss tactics managers can use to build a collaborative team.  Specifically, we will look at team development from a manager perspective and how to facilitate decisions that everyone can commit to by building consensus.

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Facilitative Decision Making

SCS075 Leading a Team Effective managers create and cultivate collaboration and teamwork in order for their unit to reach its full potential.  In this session, we will discuss tactics managers can use to build a collaborative team.  Specifically, we will look at team development from a manager perspective and how to facilitate decisions that everyone can commit to by building consensus.

SCS080 Making Meetings Work

How many meetings have you attended or conducted that just seemed like wasted time? Well, no more! Attend this workshop to learn techniques for planning and facilitating effective meetings.  This workshop counts as an elective in the Supervisory Challenge certificate program.

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Resolve

SCS085 Leading with Courage: Dealing with Conflict, Bullies, and Difficult Conversations

What is courage?  Why is it important for us, as leaders, to have courage—and also to encourage it in others?  Everyday courageous acts are significant.  When demonstrated by leadership, they have a profound effect on the organization.  Participants in “Leading with Courage:  Dealing with Conflict, Bullies, and Difficult Conversations” will explore the concept of courage and how it relates to leadership competencies of “communication” and “resolve.”   The session will focus, in particular, on dilemmas of courage that are related to the workplace and how we, as effective leaders, can leverage courage to create productive and healthy work environments.

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Talent Selection

SCS040 Interviewing and Hiring:  The Right Person for the Right Job Using group participation, interactive exercises and a video presentation, “The Right Person for the Right Job” will show you how to take the guesswork out of hiring so that you can hire not just “an” employee, but “the right” employee. Get tips on screening and interviewing plus ways to make a good job/person match.

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