UF Training and Organizational Development is committed to your personal and professional development. This general category of training includes a broad range of workshops designed with the UF employee in mind. Taught by UF Training and Organizational Development instructors as well as subject matter experts from across campus, you’ll be sure to find a useful workshop here.

7 Habits of Highly Effective People

GET075 7 Habits Introductory Workshop Instructor: Courtney Moon
Friday, July 18 8:30 a.m. to 5:00 p.m.

A one-day session taught by a Covey-certified instructor, The 7 Habits of Highly Effective People Introductory Workshop represents a remarkable opportunity to learn, to share and to grow. Many people who attend this training describe the experience as the beginning of a lifetime journey.

In this workshop, participants learn how to: take initiative, balance key priorities, improve interpersonal communication, leverage creative collaboration and apply principles for achieving a balanced life. This is a fast-paced, interactive, fun workshop designed to improve your effectiveness in work and life.

A $300 value, this workshop is provided to University of Florida employees for $100. Space is very limited and available on a first-come, first-served basis. An invoice will be sent to registered participants prior to the session. Participants needing to cancel their attendance must do so at least one week prior to the session to avoid being charged for the workshop.

Customer Care

CCA010 Quality Customer Service Instructor: Ronda Mitchell
Thursday, August 21 1:30 to 4:30 p.m.

We all have customers–The question is “Do we serve them well?”  In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service and discuss common customer service interactions and how to improve them.

CCA030 We’ve Got Your Number Instructor:  Kenya Williams
Tuesday, August 26 1:30 to 4:30 p.m.

This program will give you the scoop on how to talk and listen on the phone, how to use the various phone answering technologies and how to use your cell phone with a minimum of intrusion into others’ space.

Health and Well-Being

GET032 Optimal Health & Performance Instructor: Beree Darby
Wednesday, July 23 2 to 4:00 p.m.

This workshop will enhance your abilities to energize yourself while improving your immune system. Techniques presented will help you focus the power of your unconscious mind through specific suggestions that target optimal performance. Participants will also learn several strategies to prevent chronic stress and boost energy levels often challenged by the demands of work.

GET080 Attitude: Radiating Possibility Instructor: Ronda Mitchell
Tuesday, June 10 9 a.m. to 12 noon

Transform old attitudes of negativity and doubt into new attitudes of engagement and possibility! This course features the work of Ben Zander, world-famous conductor of the Boston Philharmonic Orchestra and includes insights that can help you improve your approach to life and work. Key learning points include:

  • Sit in the front row of your life: Participate!
  • Cultivate growth: Use mindset to reconsider failure and mistakes
  • Shift your focus: See possibility
  • Invent a new game: What’s your contribution?

GET200 RAD Sponsored and led by the University Police Department
Tuesdays, Thursdays June 3, 5, 10, 12 6:30 to 9:30 p.m.
Mondays, Wednesdays; June 30, July 2, 7, 9 6:30 to 9:30 p.m.
Tuesdays, Thursdays; July 22, 24, 29, 31 6:30 to 9:30 p.m.
Tuesdays, Thursdays; August 26, 28, September 2, 4 6:30 to 9:30 p.m.

class meets four times

RAD (Rape Aggression Defense) is a program of realistic self-defense tactics and techniques for women. The RAD System is a comprehensive, women-only course that begins with awareness, prevention, risk reduction and risk avoidance, before progressing to the basics of hands-on defense training. Sponsored and led by the University Police Department.

Register by emailing the Program Coordinator, Tina Lamb, at cjlamb@ufl.edu or by calling the University of Florida Police Department’s Community Services Division at (352) 392-1409. Please provide your name, email address, phone number, and which class dates you would like to attend.

More information is available: http://www.police.ufl.edu/community-services/rape-aggression-defense-program-rad.


GET021 Ages and Stages: Generations in the Workplace Instructor: Cynthia Mendoza
SC_circles Also counts toward Managing at UF: The Supervisory Challenge
Thursday, August 14 9 a.m. to 12 noon

For the first time in history, four separate generations are represented in the workplace, each with its own distinct set of values and priorities. Through developing understanding and appreciation for how generations differ, members of each generation are empowered to enhance communications and interactions for working together more effectively. Differences between generations then become harnessed as strengths to increase productivity, creativity, problem solving and learning.

GET201 Gator Allies Instructor: Lauren B. Hannahs
Tuesday, August 12 1:30 to 4:30 p.m.

The workplace is an increasingly diverse place. Being equipped with the knowledge and understanding of different people’s experiences is key to a thriving work environment. This workshop focuses on relevant issues to the lesbian, gay, bisexual, transgender and ally community, while offering the opportunity to discuss the question: What does it mean to be an ally to the LGBTQ community? Participants will:

  • Increase awareness and understanding of current LGBTQ issues
  • Further understanding of heteronormativity and homophobia—and how they affect everyone
  • Further understanding of what it means to be an ally to the LGBTQ community
  • Learn skills and resources for being an ally
  • Identify strategies to make and maintain an inclusive workplace

GET205 Diversity at Work! Instructor: Cynthia Mendoza
tree_pro3 Counts toward Pro3 Certification
Counts toward Business Communication Certification
Thursday, June 26 1:30 to 4:30 p.m.
Tuesday, August 5 1:30 to 4:30 p.m.

The University of Florida has a very diverse population of both staff and students.  Age, gender, race, religion, politics, socio-economic, education…the list is endless.  Is this a weakness – or an opportunity?  It is known that by drawing on diverse strengths and talents and developing a truly inclusive environment, an organization will increase productivity and be in the best position to succeed in today’s global community.  Therefore, leveraging our diverse population must be central to our efforts to be among the best public universities.  Attend this workshop to learn more about how diversity can work for you—and your team!

Finance and Accounting

RCM100 Introduction to RCM elearning Course available through e-learning

The online “Introduction to RCM” workshop is designed for anyone who is interested in learning more about RCM. This workshop introduces the budget system, explains why a different budget system is being implemented, defines key concepts and describes the expected impact of RCM once it is fully implemented.  This workshop also is a prerequisite to attend RCM200 “Nuts and Bolts.”

RCM200 RCM Nuts and Bolts elearning Course available through e-learning

Designed for deans, associate and assistant deans, department chairs and budget and finance officers, RCM Nuts and Bolts training explains the new budgeting model, Responsibility Center Management (RCM); how budgets will be allocated; and how Support Center Assessments will be conducted. RCM100 is a prerequisite for this workshop.

This class will detail:

  • expenditure analysis
  • calculation of weights
  • allocations
  • revenue streams
  • support center funding

TRM100 PCI – Payment Card Security elearning Course available through e-learning

Protecting our customers’ credit/debit card information is a priority at the University of Florida. This course covers the policies, procedures and security measures – including the Payment Card Industry Data Security Standard (PCI DSS) – that are required of UF merchants to ensure cardholder data is kept secure and security breaches are avoided.

TRM150 PCI – Payment Card Security for Front Line Staff elearning Course available through e-learning

Protecting our customers’ credit/debit card information is a priority at the University of Florida. This course covers the policies, procedures and security measures  including the relevant Payment Card Industry Data Security Standard (PCI DSS) requirements  required of UF merchant front line staff to ensure cardholder data is kept secure and security breaches are avoided. This course is designed for all UF merchant front line staff who accept credit or debit cards for payment of goods and/or services in person, over the phone or via eCommerce. This course should take approximately 20 minutes to complete.

TRM200 Explaining UF Cash/Check Controls elearning Course available through e-learning

This interactive session is designed for those who handle, manage and/or deposit cash/checks at UF and covers UF’s cash/check handling control requirements, including why these controls are so important. This course is required on an annual basis to obtain/retain the UF_AR_CASHIER role and is strongly encouraged for all other workforce members (employees, students or volunteers) who accept, record, reconcile or review incoming receipts. The course should take approximately 20 minutes to complete.