Complaint Filing Options

If you see something, say something.

When an individual has a complaint or wants to report the misconduct of a UF employee, there are several different ways to do so. Once an incident is reported to a particular office, it is possible a complaint or report may be appropriately initiated in more than one UF office.

We recommend employees start with the office that seems to be the best fit for the situation. The offices identified below regularly collaborate with each other and can determine if a joint investigation is necessary or whether the complaint is more appropriately addressed by another office. To avoid confusion and redundancies, please do not file the same complaint with multiple offices. In other words, pick the office that makes the most sense and we will sort it out.

In Case of Emergency: As always, if an employee believes there is an imminent safety risk to them (or another UF employee, student, or guest) please call 911.

Reporting Guidance By Office

Immediate Supervisor

Employees are always encouraged to first speak with their immediate supervisor any time they have a workplace problem or concern. Immediate supervisors are in the best position to help employees address and resolve work-related concerns or issues. If the problem involves the employee’s immediate supervisor, speaking to the supervisor’s immediate supervisor (i.e., the next person in the chain of leadership) is the appropriate person to contact about a possible complaint.

Human Resource Liaison

Most business and academic units have local human resource professionals who are great resources for faculty and staff. An employee can always start there with questions, guidance or to voice concerns. Similarly, faculty may choose to engage their college HR liaison or an associate dean.

Employee Relations

Employee Relations is an appropriate office for employees to contact if they are concerned that another UF employee may be violating a UF regulation or policy, or if the employee is unsure of where to report an issue in the workplace. It is also an appropriate office to contact when it appears another UF employee is engaging in misconduct, such as bullying. This is true even if the reporting employee is not being directly harmed by the misconduct (i.e., the bully is targeting someone else). You can contact Employee Relations by calling (352) 392-1072 or emailing emprel@ufl.edu.

UF Title IX Office

The Title IX Office is the appropriate place to initiate a complaint (if the reporting party is the victim) or file a report (if the reporting party is a witness) of anything that may be construed as sex discrimination, sexual harassment, or sexual assault. As is always the case, if there is a crisis situation, call 911. You can complete a Title IX complaint form or you may contact the Title IX Office by calling (352) 273-1094.

UF Privacy Office

If a UF employee is aware of any unauthorized disclosure or acquisition of private data, including anything that may be protected by HIPAA (protecting medical records) or FERPA (protecting student records), they may contact the UF Privacy Office at (352) 294-8720, 1-866-876-4472 (hotline) or complete a Privacy Incident Report.

UF Office of Internal Audit

The Office of Internal Audit (OIA) has the responsibility of reviewing complaints and allegations of a fiscal or related compliance nature (e.g., theft, improper use of UF property or funds, etc.). This includes complaints and allegations made under various Florida laws designed to prevent fraud and dishonest acts while protecting whistleblowers. You may contact the Office of Internal Audit by calling (352) 273-1879.

UF Office of Research

The Office of Research is the best office to contact about research misconduct. Research misconduct generally means fabrication, falsification, or plagiarism in proposing, performing, or reviewing research, or in reporting research results. You may contact the Office of Research by calling (352) 392-1582.

UF Compliance Office

The University of Florida is committed to operating in an environment of integrity. Employees are asked to report any activities or conduct that they believe violates a state or federal law or university policy. This includes violations of contract and grants, ethics policy, financial reporting, and other compliance violations of any kind. The Compliance Office is one place to file such reports, though it does not investigate complaints related to performance evaluations, employee discipline, or merit raises. Such complaints may be reported to your supervisor or directly to Employee Relations.

Confidential/Anonymous Hotline Service

If an employee is not comfortable reporting their concern through any of the university’s administrative channels, the UF Compliance Hotline is a confidential/anonymous way to report concerns of suspected wrongdoing. The UF Compliance Hotline is provided by “The Network,” a company that provides confidential hotline reporting services to many other universities and corporations. The UF Compliance Hotline is operated 24 hours a day, 365 days a year and can be used by calling (877) 556-5356 or using its online reporting service.

Student Misconduct

If the individual who is engaging in suspected misconduct happens to be a student, the Student Conduct & Conflict Resolution Office within Student Affairs should be contacted. UF students are expected to comply with the Student Conduct & Honor Codes and applicable UF regulations and policies. The Student Conduct & Conflict Resolution Office is located at 202 Peabody Hall and can be reached by calling (352) 392-1261 or by faxing (352) 392-5566. Additionally, electronic inquiries regarding Student Conduct and Conflict Resolution may be submitted using the SCCR Contact Form.

Additional Resources:

Offices of the Ombuds

  • Ombuds for Staff: The Staff Ombuds is a private, impartial, informal, and independent resource that provides informal conflict resolution and problem-solving services to University of Florida staff. The Office of the Staff Ombuds does not provide legal advice, nor does it take the place of any formal process that would normally be available to staff members of the university community. Visiting the Office of the Staff Ombuds is voluntary and allows staff members to discuss and work through issues related to their employment in an informal and private setting prior to taking any formal action. The Staff Ombuds will talk through any issue, make recommendations regarding the best way to handle workplace issues and can assist the employee with next steps. Call the Ombuds for Staff: (352) 392-1308
  • Ombuds for Faculty: The Ombuds for Faculty does not advocate for the individual or institution or attempt to mediate disputes on their own. Rather, the Ombuds for Faculty is a source of information who provides assistance in answering questions regarding university processes and regulations, informal resolution procedures, formal grievance procedures, strategic and problem solving and analysis. The Ombuds does not replace the institution’s existing resources or processes for formal conflict resolution, including the grievance processes under UF Regulations or relevant collective bargaining agreements. Call the Ombuds for Faculty: (352) 273-1708
  • Ombuds for the College of Medicine: The Office of the Ombuds for Faculty within the College of Medicine provides a confidential environment in which faculty can receive informal, impartial and independent assistance for conflict resolution. The Ombuds may also offer assistance to faculty seeking information on university conflict resolution processes. The Ombuds does not advocate for an individual or the institution nor attempt to mediate a dispute, and does not replace the institution’s existing processes and resources for formal conflict resolution. Call the Ombuds for Faculty within the College of Medicine: (352) 294-5343

Employee Assistance Program (EAP)

EAP provides employees with free and confidential consultation with licensed mental health professionals and facilitates workshops and trainings addressing topics such as stress management for groups, among other offerings. To contact the EAP, call (352) 392-5787, email eaphelp@shcc.ufl.edu, or visit EAP online at eap.ufl.edu.

U Matter, We Care

This is an umbrella for care-related programs and resources for students and employees. It includes the Office of Victim Services and a training program for recognizing the signs of distress and providing help, as well as other resources.

Reporting Options By Subject

Animal Welfare Concerns

In an emergency, contact UF Animal Care Services: Phone: (352) 273-9230, Fax: (352) 273-9323, Email: ACS-Office@acs.ufl.edu.

Concerns about misconduct involving animals used for research, testing, teaching or training purposes can be reported to the Office of Research. Additional information is available on the Office of Research website addressing Animal Use in Research.

If you suspect, know or feel that anyone is or may be involved in research misconduct, you can report it in one of the following ways:

  • Contact the Division of Research Compliance and Global Support by calling (352) 294-1632 or emailing compliance@research.ufl.edu;
  • Visit the Division of Research Compliance and Global Support in person at 249 Grinter Hall; or
  • Anonymous non-emergency reports can be made to the UF Compliance Hotline by calling (877) 556-5356 or by using its online reporting service.

Crimes (Witnessed or Suspected)

In an emergency, always start with law enforcement by calling 911. For non-emergent situations, report concerns directly to UF Police Department by calling (352) 392-1111.

Anonymous non-emergency reports can be made to the UF Compliance Hotline by calling (877) 556-5356 or by using its online reporting service.

Data Breaches/Confidentiality and Information Management Issues

If you believe that someone without authorization may have accessed electronic files or records, immediately report the incident to the UF Privacy Office by calling (352) 627-9050 or the toll-free hotline (866) 876-HIPA, faxing (352) 627-9052, or emailing privacy@ufl.edu. You may also complete an online Privacy Incident Report if an unauthorized disclosure or acquisition of private data occurs or is suspected to have occurred.

Information Security incidents can be reported to the UFIT Information Security Office by emailing security@ufl.edu or calling (352) 273-1344.

Discrimination Based on Protected Class

If you believe you have been treated differently based on your protected class status, you can contact UFHR Employee Relations to discuss the matter or file a complaint.

Anonymous reports can be made to the UF Compliance Hotline by calling (877) 556-5356 or using its online reporting service.

Disability/Accessibility Issues

To report a campus or online accessibility issue or request a disability accommodation, contact Dr. Kenneth J. Osfield, the UF ADA Compliance Officer. Additional information is available on the ADA Compliance Office website.

Anonymous reports can be made to the UF Compliance Hotline by calling (877) 556-5356 or by using its online reporting service.

Employee/Co-Worker Relations

Issues within your work environment should first be reported to your immediate supervisor and your chain of command. If attempts to resolve issues locally fail, you can contact UFHR Employee Relations.

If you are not sure whether you want to file a complaint, you can also consider meeting with the Ombuds for Staff, Ombuds for Faculty, or Ombuds for the College of Medicine.

Anonymous reports can be made to the UF Compliance Hotline by calling (877) 556-5356 or by using its online reporting service.

Fraud, Waste and Financial Abuse

You may report violations or concerns to your immediate supervisor or department head, if appropriate.

You may also contact the Office of Internal Audit, 903. W. University Avenue, P.O. Box 113025, Gainesville, FL 32611-3025.

Brian D. Mikell, CPA                                   Dolly Haertling
Chief Audit Executive                                   Coordinator, Administrative Services
Email: bmikell@ufl.edu                               Email: dhaertl@ufl.edu
Phone: (352) 392-1391                                 Phone: (352) 273-1879

Anonymous reports can be made to the UF Compliance Hotline by phone (1-877-556-5356) or via an online reporting service.

Research Misconduct

If you suspect, know or feel that anyone is or may be involved in research misconduct, you can report it in one of the following ways:

  • Contact the Division of Research Compliance and Global Support by calling (352) 294-1632 or emailing compliance@research.ufl.edu;
  • Visit the Division of Research Compliance and Global Support in person at 249 Grinter Hall; or
  • Make an anonymous report by using the UF Compliance Hotline by calling (877) 556-5356 or by using its online reporting service.

Sexual Harassment or Sexual Misconduct

In an emergency, always start with law enforcement by calling 911. For non-emergent situations, report concerns directly to UF Police Department by calling (352) 392-1111.

Anyone who believes that he or she has been subjected to a violation of this policy or related retaliation is strongly encouraged to promptly report such behavior to the Title IX Coordinator or any university official, administrator, supervisor, manager, or faculty member.

In non-emergency situations, sexual harassment, sexual assault, or any sexual misconduct can be reported to UF’s Title IX Coordinator, 903 West University Avenue, phone: (352) 273-1094, email: titleix@ad.ufl.edu.

Additional resources are listed on the UF Title IX website. You can also download a complaint form to assist in the reporting process.

Anonymous reports can be made to the UF Compliance Hotline by calling (877) 556-5356 or by using its online reporting service.

Suspected Child/Adult Abuse or Neglect

Emergency situations should be immediately reported to UFPD at 911.

Florida law requires every individual who knows, or has reasonable cause to suspect, that a child is abused, abandoned, or neglected to immediately report such knowledge or suspicion to the Florida Department of Children and Families (DCF). The law also requires reports of known or suspected abuse, neglect, or exploitation of a vulnerable adult. Heightened fines apply to institutions of higher education who fail to make required reports. Learn more on UF’s page dedicated to Vulnerable Persons or watch a short educational video posted by UFPD.

Threats or Threatening Behavior

Emergency situations should be reported immediately by calling 911. For non-emergencies, such concerns may be reported to UFPD by calling (352) 392-1111, faxing (352) 392-0539, or emailing updinfo@admin.ufl.edu.

For non-emergencies, threats or threatening behavior may also be reported through the observer’s chain of command (starting with immediate supervisor) to Employee Relations or to the UF Compliance Hotline either by calling (877) 556-5356 or by submitting an online reporting service.

Workplace Injuries/Accidents

The injured employee and supervisor should immediately contact AmeriSys by calling (800) 455-2079. Treatment for any non-life threatening work-related injury or illness must be authorized by AmeriSys prior to obtaining medical treatment.

If you have questions or need more information about workers’ compensation, contact the UF Workers’ Compensation Office by calling (352) 392-4940 or emailing workcomp@ufl.edu. You may also contact UFWC by calling (800) 955-8771 (TDD) or visiting the UFWC website.

Still not sure where to start the complaint/reporting process? Please contact Employee Relations’ Main Office (or your Employee Relations Satellite Office):

Employee Relations Main Office

903 W. University Avenue
P.O. Box 115000
Gainesville, FL 32611
Phone: (352) 392-1072
Email: emprel@ufl.edu

Brook Mercier, Director of Employee Relations
903 W. University Avenue
P.O. Box 115000
Gainesville, FL 32611
Phone: (352) 392-1072
Email: bmercier@ufl.edu

Employee Relations Satellite Offices

Education and General (E&G) and Auxiliaries
Kevin Clarke, Associate Director
P.O. Box 115003
Location: 903 W. University Avenue
Phone: (352) 392-6615
Fax: (352) 392-1726
Email: keclark@ufl.edu

Health Science Center
Candi Kish, Manager
P.O. Box 100346
Location: Room H-8
Phone: (352) 392-3786
Fax: (352) 273-9046
Email: candikish@ufl.edu

Institute of Food and Agricultural Sciences (IFAS)
Leticia Forster, Manager
P.O. Box 110281
Location: Room 2044 McCarty Hall D
Phone: (352) 392-4777
Fax: (352) 392-3226
Email: lvforster@ufl.edu

Facilities Services/Business Affairs
Keisha Jones, Assistant Director
P.O. Box 117700
Location: Building 701, Radio Road
Phone: (352) 392-2333
Fax: (352) 846-2043
Email: kejones2@ufl.edu