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Managing at UF: The Supervisory Challenge

“Managing at UF: The Supervisory Challenge” aligns with the University of Florida’s Leadership/Management Competency Model. To achieve the “Managing at UF” certification, participants attend ten required workshops and two electives—for a total of 12 workshops. For more details, please visit the Managing at UF section of UF Training and Organizational Development's site.

All courses held in Room 120, HRS Building.

REQUIRED COURSES

(complete all for certification—plus two electives)

SCS010 HR 101: A Practical Guide to Fair and Legal Supervision
Also counts toward Pro3 Certification

Thursday, May 10, 9 a.m. to 12 noon
Tuesday, July 31, 1:30 to 4:30 p.m.
Instructors:  Kim Czaplewski and Kevin Clarke

Explore the legal side of supervisory decision-making by examining how federal laws affect employment decisions, what you can and can’t ask applicants and employees, and UF policies and procedures.

COMPETENCY: Fair and Legal Management

SCS014 Communication for Managers

Thursday, May 24, 9 a.m. to 12 noon
Tuesday, August 7, 9 a.m. to 12 noon
Instructor:  Bob Parks

Communication is consistently identified as one of the most important tasks of a manager.  In this session, we will identify key issues, challenges, and strategies to help managers communicate effectively with team members.  Topics covered will include:

COMPETENCY: Communication

SCS020 Coaching for Success

Tuesday, May 22, 9 a.m. to 12 noon
Thursday, July 12, 9 a.m. to 12 noon
Instructor: Bob Parks

This workshop combines group discussion, case study reviews, and other activities to introduce ideas and techniques that can help you become a more effective coaching manager. This is a great core course for supervisors who want to learn the basics of leadership skills in order to encourage and guide their employees toward accomplishing goals in the work environment.

COMPETENCY:
Coaching/Mentoring

SCS025 Accountability in the Workplace: A Manager’s Guide to High Standards, Great Results

Tuesday, June 5, 1:30 to 4:30 p.m.
Wednesday, July 11, 1:30 to 4:30 p.m.
Instructor: Jodi Gentry

Participants in "Accountability in the Workplace:  A Manager’s Guide to High Standards, Great Results" will define “accountability” as a leadership competency and explore ways to incorporate accountability in their interactions with employees.  The overall objective of the workshop is to identify ways to positively impact performance and work culture to get great results.

COMPETENCY
: Accountability

SCS030 Power of Feedback

Tuesday, June 12, 1:30 to 4:30 p.m.
Wednesday, August 22, 1:30 to 4:30 p.m.
Instructor: Courtney Moon

Learn how to deliver effective feedback about job performance and work-related behavior. You’ll also review how to formalize your feedback using UF’s staff appraisal process, including how to conduct the appraisal interview.

COMPETENCIES:
Fair and Legal Management, Coaching/Mentoring

SCS035  Emotional Intelligence: Leveraging Emotional Intelligence for Effective Leadership

Thursday, June 21, 1:30 to 4:30 p.m.
Tuesday, July 24, 1:30 to 4:30 p.m.
Instructor: Jodi Gentry

In "Emotional Intelligence--Leveraging Emotional Intelligence for Effective Leadership," participants will define “Emotional Intelligence” (EI) as a leadership and management competency, building upon a model for emotional and social competency.  At the end of this session, participants will be able to identify how emotional intelligence affects leadership and will have generated ideas and “next steps” to leverage their emotional intelligence in the workplace for heightened leadership success.

COMPETENCY:
Emotional Intelligence

SCS040 Interviewing and Hiring
Also counts toward the Pro3 HR/Payroll Certification

Monday, May 21, 1:30 to 4:30 p.m.
Tuesday, July 10, 9 a.m. to 12 noon
Instructor: John Sun

Using group participation, interactive exercises, and a video presentation, “The Right Person for the Right Job” will show you how to take the guesswork out of hiring so that you can hire not just “an” employee, but “the right” employee. Get tips on screening and interviewing plus ways to make a good job/person match.

COMPETENCY:
Talent Selection

SCS045 Thinking Strategically: Using Purpose, Vision, and Goals to Get Results

Wednesday, May 16, 9 a.m. to 12 noon
Thursday, June 28, 9 a.m. to 12 noon
Instructor: Bob Parks

"Thinking Strategically: Using Vision, Purpose, and Goals to Get Results" is a workshop for managers who want to learn ways to think more strategically in order to achieve team goals.  During this session, participants will learn about the importance of having and articulating a clear vision and purpose for the team.  Additionally, participants will learn a goal setting strategy that can help ensure the team identifies and works on the right goals that align with team and organizational vision and purpose.

COMPETENCY:
Strategic Thinking

SCS055 Inspiring Trust: Being an Example, Setting a Standard

Thursday, June 14, 9 a.m. to 12 noon
Wednesday, July 25, 9 a.m. to 12 noon
Instructor: Bob Parks

The focus of this workshop is on the role of the leader in setting a personal example.  Emphasis will be on the leadership competencies of "role model," "integrity," and "humility."  At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action items to cultivate these aspects of effective leadership.

COMPETENCIES:
Integrity, Humility, Role Model

SCS100 What to Do First When Everything Is Important: Planning, Priorities, and Delegation

Wednesday, May 23, 1:30 to 4:30 p.m.
Tuesday, June 12, 9 a.m. to 12 noon
Instructor: Scott Blades

Attend this session and learn the basic ways to use your time wisely, the difference between importance and urgency, and the benefits of delegation.

COMPETENCY:
Execution


ELECTIVES

GET021 Ages and Stages: Generations in the Workplace

Wednesday, July 18, 1:30 to 4:30 p.m.
Instructor: Cynthia Mendoza

For the first time in history, four separate generations are represented in the workplace, each with its own distinct set of values and priorities. Through developing understanding and appreciation for how generations differ, members of each generation are empowered to enhance communications and interactions for working together more effectively. Differences between generations then become harnessed as strengths to increase productivity, creativity, problem solving, and learning.

COMPETENCY:
Coaching/mentoring

SCS015 The New Manager

Monday, June 4, 1:30 to 4:30 p.m.
Instructor: Courtney Moon

Being a new manager has its challenges—whether it’s a result of being new to a work unit, shifting from peer to supervisor, or just being new to management in general.  Attend this workshop to learn how to manage that transition successfully.  The workshop also will provide a useful framework for establishing your role as a UF manager, including tips on how to avoid common mistakes.

COMPETENCIES:
Role Model, Humility

SCS016 Finance for Managers
elearning
Course available through e-learning

The University of Florida has a complex financial system. Although units often assign people to complete the day-to-day financial duties, it is important that managers understand the underlying concepts of the university’s financial system in order to effectively run their unit. In this online session, participants will learn some basic information about UF’s funding and budgeting model, analyze some key financial indicators for a unit, and learn about the importance of an internal control system for their unit.

COMPETENCY:
Financial Management

SCS060 Relationship Strategies
Also counts toward Pro3 Certification

Thursday, June 7, 1:30 to 4:30 p.m.
Monday, August 13, 9 a.m. to 12 noon
Instructor: Ronda Mitchell

This workshop offers guidelines for understanding and adjusting to the differences in people through behavior observation.

COMPETENCY:
Communication

SCS065 Cultivating Judgment: Decision-Making Strategies for Managers

Tuesday, August 28, 9 a.m. to 12 noon
Instructor: Bob Parks

Leaders are judged by the decisions they make – decisions about people, policy, strategy, as well as decisions in difficult situations.  Some leadership experts argue that making good decisions, sometimes understood more broadly as judgment, is essential for leadership success.   In this session, we will define a process for cultivating our own good decision-making, even our own good judgment, as leaders.  We will use case studies to apply and learn from the model.

COMPETENCY:
Judgment

SCS075 Leading a Team

Monday, June 18, 1:30 to 4:30 p.m.
Instructor: Jodi Gentry

Effective managers create and cultivate collaboration and teamwork in order for their unit to reach its full potential.  In this session, we will discuss tactics managers can use to build a collaborative team.  Specifically, we will look at team development from a manager perspective and how to facilitate decisions that everyone can commit to by building consensus.

COMPETENCIES:
Collaboration, Facilitative Decision-Making

SCS080 Making Meetings Work

Thursday, June 14, 1:30 to 4:30 p.m.
Instructor: Courtney Moon

How many meetings have you attended or conducted that just seemed like wasted time? Well, no more! Attend this workshop to learn techniques for planning and facilitating effective meetings.  This workshop counts as an elective in the Supervisory Challenge certificate program.

COMPETENCY:
Facilitative Decision-Making

SCS085 Leading with Courage: Dealing with Conflict, Bullies, and Difficult Conversations

Tuesday, August 14, 1:30 to 4:30 p.m.
Instructor: Jodi Gentry

What is courage?  Why is it important for us, as leaders, to have courage—and also to encourage it in others?  Everyday courageous acts are significant.  When demonstrated by leadership, they have a profound effect on the organization.  Participants in "Leading with Courage:  Dealing with Conflict, Bullies, and Difficult Conversations” will explore the concept of courage and how it relates to leadership competencies of “communication” and “resolve.”   The session will focus, in particular, on dilemmas of courage that are related to the workplace and how we, as effective leaders, can leverage courage to create productive and healthy work environments.

COMPETENCIES:
Communication, Resolve

SCS200 From Manager to Motivator

Wednesday, August 15, 9 a.m. to 12 noon
Instructor: Steve Slater

This workshop helps supervisors focus on what really matters when it comes to employee motivation. Participants will learn to communicate in a way that builds committed, self-confident employees; focus on what really motivates people; and reward employees in effective ways.

COMPETENCY:
Advocacy

SCS300 Surviving the Challenge of the Problem Employee

Tuesday, July 17, 1:30 to 4:30 p.m.
Instructor:  Brent Goodman

Difficult employees take up a lot of their supervisors’ time and can create serious morale problems within departments. Supervisors who need to analyze and manage problem employees will learn how to get the workplace back on track to productivity.

COMPETENCY:
Accountability

LES050 Leading the Challenge of Change

Thursday, August 30, 9 a.m. to 12 noon
Instructor: Jodi Gentry

In “Leading the Challenge of Change,” participants will discuss why change is difficult, what they can and should expect when implementing change, and how they--as leaders or “change agents”--can make changes more effectively by taking employee response into account.  By focusing on normal responses to change, along with the impact of resistance to change and employee resilience, this workshop will provide participants with an opportunity to reflect upon their roles as “change agents” so that they may more effectively implement change or guide their work unit during times of change.  Practical and interactive, this workshop will provide essential skills useful in navigating the complexities of change management in today's workplace.

COMPETENCIES:
Political Savvy, Communication

PRO307 Problem Solving in the Workplace
Also counts toward Pro3 Certification

Thursday, May 3, 1:30 to 4:30 p.m.
Thursday, August 2, 9 a.m. to 12 noon
Instructors: Courtney Moon

Participants will focus on developing their ability to tackle workplace problems by using a logical, systematic approach that builds on their own strengths. Focus will be on ways participants can cultivate their abilities to evaluate options and implement solutions considering a range of information using the Myers-Briggs Type Indicator.

COMPETENCY
: Problem Solving