Leadership Development Toolkit
Build Trust
- Conley, Chip. 2007. PEAK: How Great Companies Get Their Mojo from Maslow. San Fransisco, CA: Jossey-Bass.
- Herzberg, Frederick. 1987. One More Time: How Do You Motivate Employees?. In On Managing People, 29-50. Boston MA: Harvard Business Review Press.
- Lencioni, Patrick. 2006. The Five Dysfunctions of a Team. San Fransisco, CA: Jossey-Bass.
- Livingston, Sterling. 2003. Pygmalion in Management. Harvard Business Review, January.
- Pink, Daniel H. 2009. Drive: The Surprising Truth About What Motivates Us. New York, NY: Riverhead Books.
- Boyatzis, Richard, Johnston, Fran and McKee, Annie. 2008. Becoming a Resonant Leader: Develop Your Emotional Intelligence, Renew Your Relationship, Sustain Your Effectiveness. Boston, MA: Harvard Business Review.
- Boyatziz, Richard, Goleman, Daniel, and Mckee, Annie. 2001. Primal Leadership: The Hidden Driver of Great Performance. In On Managing Yourself, 169-188. Boston, MA: Harvard Business Review.
- Bradberry, Travis and Greaves, Jean. 2009. Emotional Intelligence 2.0. San Diego, CA: TalentSmart.
- Cullen, Maura. 2008. 35 Dumb Things Well-Intended People Say. Garden City, New York: Morgan James Publishing, LLC.
- Fontaine, Mary H, Malloy, Ruth L, and Spreier, Scott W. 2006. Leadership Run Amok: The Destructive Potential of Overachievers. Harvard Business Review, June.
- Goleman, Daniel. 2000. Leadership that Gets Results. In On Managing People, 1-27. Boston MA: Harvard Business Review Press.
- Goleman, Daniel. 2004. What Makes a Leader. Harvard Business Review, January.
- Goleman, Daniel. 1998. Working with Emotional Intelligence. New York, NY: Bantam Books.
- Hughes, Marcia and Terrell, James Bradford. 2012. Emotional Intelligence in Action: Training and Coaching Activities for Leaders, Managers, and Teams. San Francisco, CA: Jossey-Bass.
- Livermore, David. 2011. The Cultural Intelligence Difference: Master the One Skill You Can’t Do Without in Today’s Global Economy. New York: NY: American Management Association.
- McDermott, Lynda C. 2008. Basics of Emotional Intelligence. Infoline, October.
- Nadler, Reldan. 2010. Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers. New York, NY: McGraw-Hill.
- Pittinsky, Todd L. 2012. Us Plus Them: Tapping the Positive Power of Difference (Leadership for the Common Good). Boston, MA: Harvard Business Review Press.
- Rowe, Anita, Gardenswartz, Lee and Cherbosque, Jorge. 2010. Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth About Soft Skills in the Workplace. Boston, MA: Nicholas Brealey Publishing.
- Stein, Steven and Book, Howard. 2012. The EQ Edge: Emotional Intelligence and Your Success. Cambridge, MA: Audible Studios.
- Collins, James C. 2001. Good to Great: Why Some Companies Make the Leap—and Others Don’t. New York, NY: HarperBusiness.
- Collins, Jim. 2001. Level 5 Leadership: the Triumph of Humility and Fierce Resolve. Harvard Business Review, January: 66-78.
- Covey, Stephen M. R. and Merrill Rebecca R. 2006. The Speed of Trust: The One Thing that Changes Everything. New York, NY: Free Press
- Fontaine, Mary H, Malloy, Ruth L, and Spreier, Scott W. 2006. Leadership Run Amok: The Destructive Potential of Overachievers. Harvard Business Review, June.
- Kofman, Fred. 2006. Conscious Business: How to Build Value Through Values. Boulder, CO: Sounds True.
- Marcum, David and Smith, Steve. 2007. Egonomics: What Makes Ego Our Greatest Asset (or most expensive Liability). New York, NY: Simon & Shuster.
- Bennis, Warren G. 2003. On Becoming a Leader. Cambridge, MA: Perseus Pub.
- Cloud, Henry. 2006. Integrity: The Courage to Meet the Demands of Reality. New York, NY: Collins.
- Covey, Stephen M.R., Link, Greg and Merrill, Rebecca R. 2012. Smart Trust: Creating Prosperity, Energy and Joy in a Low-Trust World. New York, NY: Free Press.
- Covey, Stephen M. R. and Merrill Rebecca R. 2006. The Speed of Trust: The One Thing That Changes Everything. New York, NY: Free Press.
- Damon, William. 2004. The Moral Advantage—How to Succeed in Business by Doing the Right Thing. San Fransisco, CA: Berrett-Koehler.
- George, Bill. 2007. True North: Discover Your Authentic Leadership. San Francisco, CA: Jossey-Bass.
- Kofman, Fred. 2006. Conscious Business: How to Build Value Through Values. Boulder, CO: Sounds True.
- Kouzes, James M. and Posner, Barry Z. 1993. Credibility: How Leaders Gain and Lose it, Why People Demand it. San Francisco: Jossey-Bass Publishers.
- Kouzes, James M. and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass.
- Bennis, Warren G. 2003. On Becoming a Leader. Cambridge, MA: Perseus Pub.
- Damon, William. 2004. The Moral Advantage—How to Succeed in Business by Doing the Right Thing. San Fransisco, CA: Berrett-Koehler.
- Fischer, Peter. 2008. The New Boss: How to Survive the First 100 Days. London, PA: Kogan Page.
- Kouzes, James M., and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass.
- Kouzes, James M., and Barry Z. Posner. 2003. Academic Administrator’s Guide to Exemplary Leadership. San Francisco, CA: Jossey-Bass.
- Tulgan, Bruce. 2014. The 27 Challenges Managers Face. San Francisco, CA: Jossey-Bass.
- Watkins, Michael. 2003. The First 90 Days: Critical Success Strategies for New Leaders at all Levels. Boston, Mass: Harvard Business School Press.
- Baum, Herb and Kling, Tammy. The Transparent Leader: How to Build a Great Company Through Straight Talk, Openness and Accountability. 2004. New York, NY: HarperCollins Trade.
- Bennis, Warren, Goleman, Daniel, O’Toole, James, and Marosz, Jonathan. 2008. Transparency: How Leaders Create a Culture of Candor. San Francisco, CA: Jossey-Bass.
- Covey, Stephen M.R., Link, Greg and Merrill, Rebecca R. 2012. Smart Trust: Creating Prosperity, Energy and Joy in a Low-Trust World. New York, NY: Free Press.
- Covey, Stephen M. R. and Merrill Rebecca R. 2006. The Speed of Trust: The One Thing That Changes Everything. New York, NY: Free Press
- Kim, Chan and Mauborgne, Renee.1997. Fair Process: Managing in the Knowledge Economy. In On managing people, 111-132. Boston MA: Harvard Business Review Press.
- Kouzes, James M. and Posner, Barry Z. 1993. Credibility : How Leaders Gain and Lose it, Why People Demand it. San Francisco: Jossey-Bass Publishers.
- Studer, Quint. 2009. Straight A Leadership: Alignment, Action, Accountability. Gulf Breeze, FL: Fire Starter Publishing
Advance Vision
- Alessandra, Tony and O’Connor, Michael. 1994. People Smarts: Bending the Golden Rule to Give Others What they Want. San Diego, CA: Pfeiffer.
- Baldoni, John. 2003. Great Communication Secrets of Great Leaders. Chicago, IL: McGraw-Hill.
- Booher, Dianna. 1994. Communicate with Confidence. New York, NY: McGraw-hill.
- Cottrell, David and Harvey, Eric. 2003. The Manager’s Communication Handbook: A Practical Guide to Build Understanding, Support, and Acceptance. Dallas, TX : Walk the Talk Co., CornerStone Leadership Institute.
- Heath, Chip and Heath, Dan. 2007. Made to Stick: Why Some Ideas Survive and Others Die. New York, NY: Random House.
- Heyman, Richard. 1994. Why Didn’t You Say That in the First Place? How to be Understood at Work. San Francisco, CA: Jossey-Bass.
- Higgerson, Mary Lou. 1996. Communication Skills for Department Chairs. Bolton, MA: Anker Publishing Co.
- Higgerson, Mary Louand Joyce, Teddi A. 2007. Effective Leadership Communication: A Guide for Department Chairs and Deans for Managing Difficult Situations and People. Bolton, MA: Anker Publishing Co.
- Kotter, John P. 1994. Leading Change. Boston, MA: Harvard Business School Press.
- Leaming, Deryl. 2003. Managing People: A Guide for Department Chairs and Deans. Anker Publishing Company.
- Myatt, Mike. 2012. 10 Communication Secrets of Great Leaders. Forbes. Retrieved from: http://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of-great-leaders
- Ross, Howard J. and Malveaux, Julianne. 2011. Reinventing Diversity: Transforming Organizational Community to Strengthen People, Purpose, and Performance. Lanham, MA: Rowman & Littlefield Publishers, Inc.
- Gabarro, John J and Kotter, John P. 1980. Managing Your Boss. In On Managing People, 195-211. Boston MA: Harvard Business Review Press.
- Lombardi, John V. How Universities Work. Baltimore, MD: Johns Hopkins University Press.
- Tulgan, Bruce. 2010. It’s Okay to Manage Your Boss : The Step-by-Step Program for Making the Best of Your Most Important Relationship at Work. San Francisco, CA : Jossey-Bass.
- Grashow, Alexander, Heifetz, Ronald, Linksy, Marty. 2009. The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Harvard Business Press.
- Kotter, John P. 2012. Leading Change. Harvard Business Press.
- McEwen, Kathryn. 2011. Working with Resilience. Australian Academic Press.
- Mautz, Scott. 2021. Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization. Wiley.
- Bryson, John M. 2004. Strategic Planning for Public and Nonprofit Organizations: A Guide to Strengthening and Sustaining Organizational Achievement. San Francisco, CA: John Wiley & Sons, Inc.
- Campbell, Sheila, and Liteman, Merianne. 2003. Retreats That Work. San Francisco, CA: Jossey-Bass/Pfeiffer.
- Collins, James C., and Porras, Jerry I. 1997. Built to Last: Successful Habits of Visionary Companies. New York, NY: HarperCollins.
- Collins, James C. 2005. Good to Great and the Social Sectors: Why Business Thinking is Not the Answer. Boulder, CO: J. Collins.
- Collins, James C. 2001. Good to Great: Why Some Companies Make the Leap–and Others Don’t. New York, NY: Harper Business.
- Criswell, Corey, Hackman, Michael Z, Wilburn, Philip T. 2008. Measuring Organizational Vision Content and Articulation: Testing a Comprehensive Vision Model and Identifying Implications for Senior Executive Leaders. Leadership Review, Fall.
- Donovan, Mason, Kaplan, Mark and McCarthy, Ana Duarte. 2013. The Inclusion Dividend: Why Investing in Diversity and Inclusion Pays Off. Brookline, MA: Bibliomotion, Inc.
- Kotter, John P.1996. Leading Change. Boston, MA: Harvard Business School Press.
- Kouzes, James M., and Barry Z. Posner. 2003. Academic Administrator’s Guide to Exemplary Leadership. San Francisco, CA: Jossey-Bass.
- Kouzes, James M., and Barry Z. Posner.1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass.
- Senge, Peter. 2006 (Revised edition). The Fifth Discipline: the Art and Practice of the Learning Organization. New York, NY: Doubleday.
- Thiederman, Sondra. 2008. Making Diversity Work: 7 Steps for Defeating Bias in the Workplace. New York,NY: Kaplan Publishing.
- Thiederman, Sondra. 2012. The Diversity and Inclusion Handbook. Flower Mound, TX: The Walk the Talk Company.
- Williams, Damon A. Strategic Diversity Leadership: Activating Change and Transformation in Higher Education. Sterling, VA: Stylus Publishing, LLC.
Generate Alignment
- Bossidy, Larry, Burck, Charles and Charan, Ram. 2002. Execution: The Discipline of Getting Things Done. New York, NY: Crown Business.
- Connors, Roger, Smith, Tom, and Hickman, Craig. 2010. The Oz Principle: Getting Results Through Individual and Organizational Accountability. New York, NY: Portfolio.
- Connors, Roger and Smith, Tom. 2012. Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results. New York, NY: Portfolio.
- Evans, Henry J. 2008. Winning with Accountability. Dallas, TX: Cornerstone Leadership Institute.
- Grimshaw, Jeff and Baron, Gregg. 2010. Leadership Without Excuses: How To Create Accountability and High-Performance (Instead of Just Talking About It). New York, NY: McGraw-Hill.
- Kouzes, James M., and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco, CA: Jossey-Bass.
- Lencioni, Patrick. 2002. The Five Dysfunctions of a Team: A Leadership Fable. San Francisco, CA: Jossey-Bass.
- Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al, and Maxfield, David. 2013. Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior. New York, NY: McGraw-Hill.
- Samuel, Mark. 2006. Creating the Accountable Organization: A Practical Guide to Improve Performance Execution. Katonah, NY:Xephor Press.
- Sinek, Simon. 2011. Start with Why: How Great Leaders Inspire Everyone to Take Action. New York, NY: Portfolio.
- Tulgan, Bruce. 2007. It’s Okay to be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need. New York, NY: Collins Business.
- Allen, David. 2001. Getting Things Done: The Art of Stress Free Productivity. New York, NY: Penguin Books.
- Bossidy, Larry, Burck, Charles and Charan, Ram. 2002. Execution: The Discipline of Getting Things Done. New York, NY: Crown Business.
- Covey, Stephen R. 1990. The 7 Habits of Highly Effective People. New York, NY: Fireside.
- Covey, Stephen R., A. Roger Merrill, and Rebecca R. Merril. 1994. First Things First: To Live, to Love, to Learn, to Leave a Legacy. New York, NY: Simon & Schuster.
- Hallowell, Edward M. 2005. Overloaded Circuits. In On Managing Yourself, 79-95. Boston, MA: Harvard Business Review Press.
- Kouzes, James M., and Barry Z. Posner. 2003. Academic Administrator’s Guide to Exemplary Leadership. San Francisco, CA: Jossey-Bass.
- Kouzes, James M., and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco, CA: Jossey-Bass.
- MacKenzie, Alec. 1990. The Time Trap. New York, NY: Amacon.
- Mayer, Jeffrey. 1995. Time Management for Dummies. Foster City, CA: IDG Books.
- Covey, Sean, Huling, Jim, and McChesney, Chris. 2012. The 4 Disciplines of Execution: Achieving Your Wildly Important Goal. New York, NY: Free Press.
- McCarthy, Catherine and Schwartz Tony. 2007. Manage Your Energy Not Your Time, In On Managing Yourself, 61-78. Boston, MA: Harvard Business Review Press.
- Oncken, William Jr and Wass, Donald L. 1999. Management Time: Who’s Got the Monkey. In On Managing Yourself, 33-45. Boston, MA: Harvard Business Review Press.
- Senge, Peter M. 1990. The Fifth Discipline : The Art and Practice of the Learning Organization. New York, NY: Doubleday/Currency.
- Smith, Douglas K. 1999. Make Success measurable! : A Mindbook-Workbook for Setting Goals and Taking Action. New York, NY: Wiley.
- Armstrong, Sharon and Mitchell, Barbara. 2008. The Essential HR Handbook. Franklin Lakes, NJ: Career Press.
- Charan, Ram. 2001. What the CEO Wants You to Know. New York, NY: Random House, Inc.
- Falcone, Paul. 2005. 2600 Phrases for Effective Performance Reviews. New York, NY: American Management Association.
- Barr, Margaret J. 2002. Academic Administrator’s Guide to Budgets and Financial Management. San Francisco, CA: Jossey-Bass.
- Barr, Margaret J and McClellan, George S. 2011. Budgets and Financial Management in Higher Education. San Francisco, CA: John Wiley & Sons.
- Lombardi, John V. How Universities Work. Baltimore, MD: Johns Hopkins University Press.
- Ariely, Dan. 2010. Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions. New York, NY: Harper Perennial.
- Bazerman, Max H. 1998. Judgment in Managerial Decision Making. New York, NY: John Wiley & Sons.
- Bennis, Warren, and Tichy, Noel. 2007. Judgment: How Winning Leaders Make Great Calls. New York, NY: Portfolio.
- Bolman, Lee G., and Deal, Terrence E. 2008. Reframing Organizations: Artistry, Choice, and Leadership. San Francisco, CA: Jossey-Bass.
- Brafman, Ori, Brafman, Ron. 2009. Sway: The Irresistible Pull of Irrational Behavior. 2012. New York, NY: Broadway Books.
- Heffernan, Margaret. 2012. Willful Blindness: Why We Ignore the Obvious at Our Peril. New York, NY: Walker & Co.
- Kahndemen, Daniel. 2011. Thinking Fast and Slow. New York, NY: Farrar, Straus and Giroux.
- Russo, J. Edward, and Schoemaker, Paul J.H. 2002. Winning Decisions: Getting it Right the First Time. New York, NY: Currency.
- Useem, Michael. 2010. Decision Making as Leadership Foundation. In Handbook of Leadership Theory and Practice: an HBS Centennial Colloquium on Advancing Leadership, Khurana, Rakesh and Nohria, Nitin (eds). Boston, MA: Harvard Business Press.
Cultivate Talent
- Austin, Nancy and Peters, Thomas J. 1985. A Passion for Excellence: The Leadership Difference. New York, NY: Random House.
- Barsoux, Jean-Louis and Manzoni, Jean-Francois.1998. The Set up to Fail Syndrome. In On Managing People, 51-75. Boston MA: Harvard Business Review Press.
- Blanchard, Kenneth H., Zigarmi, Drea, and Zigarmi, Patricia. 1985. Leadership and the One Minute Manager: Increasing Effectiveness Through Situational Leadership.New York, NY: Morrow.
- Blanchard, Kenneth H. and Johnson, Spencer. 1982. The One Minute Manager. New York, NY: Morrow.
- Buckingham, Marcus. 2005. What Great Managers Do. In On Managing People, 91-110. Boston MA: Harvard Business Review Press.
- Eitington, Julius E. 1997. The Winning Manager: Leadership Skills for Greater Innovation, Quality, and Employee Commitment. Houston, Tex: Gulf Publishing Co.
- Hargrove, Robert. 2008. Masterful Coaching. San Francisco: Jossey-Bass.
- Herzberg, Frederick. 1987. One More Time: How do you Motivate Employees?. In On Managing People, 29-50. Boston MA: Harvard Business Review Press.
- Kouzes, James M., and Barry Z. Posner. 2003. Academic Administrator’s Guide to Exemplary Leadership. San Francisco, CA: Jossey-Bass.
- Kouzes, James M., and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass.
- Tulgan, Bruce. 2007. It’s Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need. New York, NY: Collins Business.
- Covey, Stephen R. and England, Break.2011.The 3rd Alternative: Solving Life’s Most Difficult Problems. New York, NY: Free Press.
- Hansen, Morten. 2009. Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results. Boston, MA: Harvard Business Review Press.
- Katzenback, Jon R and Smith, Douglass K.1993. The Discipline of Teams. In On Managing People, 175-194. Boston MA: Harvard Business Review Press.
- Katzenbach, Jon R. and Smith, Douglass K. 1993. The Wisdom of Teams: Creating the High-Performance Organization. Boston, MA: Harvard Business School Press.
- Kouzes, James M., and Barry Z. Posner. 2003. Academic Administrator’s Guide to Exemplary Leadership. San Francisco, CA: Jossey-Bass.
- Kouzes, James M., and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass.
- Lencioni, Patrick. 5 Dysfunctions of a Team: A Leadership Fable. San Francisco, CA: Jossey-Bass.
- Mor Barak, Michelle E. 2014. Managing Diversity Toward a Globally Inclusive Workplace (Third Edition). Thousand Oaks, CA: Sage Publications, Inc
- Bossidy, Larry, Burck, Charles and Charan, Ram. 2002. Execution: The Discipline of Getting Things Done. New York, NY: Crown Business.
- Bregman, Peter. 2013. Why So Many Leadership Programs Ultimately Fail. Harvard Business Review Online. http://blogs.hbr.org/2013/07/why-so-many-leadership-program
- Cloud, Henry. 2006. Integrity: The Courage to Meet the Demands of Reality. New York, NY: Collins.
- Collins, James C., and Porras, Jerry I. 1997. Built to Last: Successful Habits of Visionary Companies. New York, NY: HarperCollins.
- Collins, James C. 2001. Good to Great: Why Some Companies Make the Leap—and Others Don’t. New York, NY: HarperBusiness.
- Collins, Jim. 2001. Level 5 Leadership: The Triumph of Humility and Fierce Resolve. Harvard Business Review OnPoint. https://hbr.org/2005/07/level-5-leadership-the-triumph-of-humility-and-fierce-resolve
- Kouzes, James M. and Posner, Barry Z. 2006. A Leader’s Legacy. San Francisco: Jossey-Bass.
- Stein, Joel. 2012. Man Made: A Stupid Quest for Masculinity. New York, NY: Grand Central Publishing.
- McCain, John. 2004. Finding the Courage Within You. FastCompany Magazine September 2004.http://www.fastcompany.com/50692/search-courage
- Patterson, Kerry. 2005. Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. New York, NY: McGraw-Hill.
- Patterson, Kerry. 2002. Crucial Conversations: Tools for Talking When Stakes are High. New York, NY: McGraw-Hill.
- Scott, Susan. 2002, 2004. Fierce Conversations, Achieving Success at Work & in Life, One Conversation at a Time. New York, NY: The Berkley Publishing Group.
- Stone, Douglas, Bruce Patton, and Sheila Heen. 2000. Difficult Conversations: How to Discuss What Matters Most. New York, NY: Penguin Books.
- Sutton, Robert I.2007. The No Asshole Rule: Building a Civilized Workplace and Surviving One that Isn’t. New York, NY: Warner Business Books.
- Tobak, Steve. 2013. 8 Ways to Be a Courageous Leader. Inc. Magazine. http://www.inc.com/steve-tobak/the-most-important-leadership-attribute.html
- Tulgan, Bruce. 2007. It’s Okay to be the Boss : The Step-by-Step Guide to Becoming the Manager Your Employees Need. New York, NY: Collins Business.
- Banaji, Mahzarin R. and Greenwald, Anthony G. 2013. Blind Spot Hidden Biases of Good People. New York, NY: Delacorte Press.
- Collins, James C. 2005. Good to Great and the Social Sectors: Why Business Thinking is Not the Answer. Boulder, CO: J. Collins.
- Collins, James C. 2001. Good to Great: Why Some Companies Make the Leap–and Others Don’t. New York, NY: HarperBusiness.
- Falcone, Paul. 2009. 96 Great Interview Questions to Ask Before You Hire. New York, NY: American Management Association.
- Green, Paul C. 2007. Interview for Actions, Select for Results. Memphis, TN: Skillfast.
- Hoevemeyer, Victoria A. 2006. High-Impact Interview Questions: 701 Behavior Based Questions to Find the Right Person for Every Job. New York, NY: American Management Association.
- Lynn, Adele B. 2008. The EQ Interview: Finding Employees with High Emotional Intelligence. New York, NY: American Management Association.
- Podmoroff, Dianna. 2005. 501 + Great interview Questions for Employers and the Best Answers for Prospective Employees. Ocala, FL: Atlantic Publishing Group.
- Steele, Claude M. 2010. Whistling Vivaldi: How Stereotypes Affect Us and What We Can Do (Issues of Our Time). New York, NY: W.W. Norton & Company, Inc.