Leadership Development Toolkit

  Podcasts

Build Trust

• Six Effective Leadership Styles Podcast | Transcript
• 10 Common Mistakes of Managers (Role Model) Podcast | Transcript
• Advocacy (Advocacy) Podcast | Transcript
• Getting Better as a Leader (Emotional Intelligence) Podcast | Transcript

Create & Communicate Vision

• Vision (Strategic Thinking) Podcast | Transcript
• Harnessing Electronics for Effective Communication (Communication) Podcast | Transcript
• Team Goals: What Leaders Need to Consider (Strategic Thinking) Podcast |Transcript
• Improving Communication Using Relationship Strategies (Communication) Podcast | Transcript

Generate Alignment

• Creating a Culture of Accountability: It Begins with You (Accountability) Podcast | Transcript
• Common Myths of Managing at UF (Fair and Legal Management) Podcast | Transcript
• A Tale of Two “Cindies”: Four Disciplines to Help You Achieve Your Most Important Goals (Execution) Podcast | Transcript
• WRAPing Your Decisions (Judgement)  Podcast | Transcript
• The Multitasking Mirage (Execution) Podcast | Transcript
• Leaders on Leadership: An Interview with Mike McKee (Financial Management) Podcast

Cultivate Talent

• • Preparing for an Interview (Talent Selection) Podcast | Transcript
  • Two-Minute Challenge (Coaching/Mentoring) Podcast | Transcript
  • What It Takes to Be a Determined Leader (Resolve) Podcast | Transcript
  • Creating Collaborative Projects (Collaboration) Podcast | Transcript

 

  Job Aids

Build Trust

• Becoming a Role Model (Role Model)
• Being a Transparent Leader (Transparency)
• Making Ethical Decisions (Integrity)
• Emotional and Social Intelligence (Emotional Intelligence)
• Humility (Humility)
• Humility in Action (Humility)
• Social Competency & Relationship Management (Emotional Intelligence)
• Leading by Influence (Role Model)
• Integrity (Integrity)
• Creating a Culture of Transparency (Transparency)
• Advocating for your Team (Advocacy)
• Mastering Conflict Through Self-Awareness (Emotional Intelligence) 
• Leading Competently through Conflict (Role Model)

Create & Communicate Vision

• Problem Solving (Problem Solving)
• Strategic Thinking (Strategic Thinking)
• Communicating Vision (Communication)
• Managing Up (Political Savvy)
• Changing Culture (Strategic Thinking)
• Identifying Strategic Purpose (Strategic Thinking)
• A Systematic Process for Critical Thinking (Problem Solving)  
• Leveraging Team Communication for Optimal Performance (Communication) 

Generate Alignment

• Introduction to Fund Accounting (Financial Management)
• Fair and Legal Hiring (Fair and Legal Management)
• Accountability (Accountability)
• Holding Difficult Performance Conversations (Accountability)
• Errors & Biases in Judgment (Judgment)
• The Four Disciplines of Execution (Execution)
• Execution–Delivering On Your Intent (Execution)
• Execution–Do You Have What It Takes? (Execution)
• Values are More Important Than Ever: Good Judgment in Difficult Times

Cultivate Talent

• Behavioral Based Interview Guide (Talent Selection)
• Resolve: What It Takes to Be a Determined Leader (Resolve)
• The  2-Minute Challenge: A Guide for a Difficult Coaching Conversation (Coaching/Mentoring)
• Making the Most of Quarterly Check-ins
• Making the Most of Performance Notes
• Consensus Decision-Making (Facilitative Decision Making)
• Leading Across Generations (Coaching/Mentoring)
• Becoming an Adaptable Leader (Coaching/Mentoring)
• Meetings (Planning) (Facilitative Decision Making)
• Meetings (Facilitation) (Facilitative Decision Making)
• Conflict: The Good, The Bad, and The Ugly (Resolve)
• How to Write an Effective Job Posting (Talent Selection)
• Collaborative Leadership (Collaboration)
• The One Secret Really Good Managers Know (Coaching/Mentoring)
• OH NO! Do I Have to Have THAT Conversation?! (Coaching/Mentoring)
• Making Remote Meetings Work (Facilitative Decision Making)

  Reading Lists

Build Trust

Advocacy

• Conley, Chip. 2007. PEAK: How Great Companies Get Their Mojo from Maslow. San Fransisco, CA: Jossey-Bass.
• Herzberg, Frederick. 1987.  One More Time: How Do You Motivate Employees?.  In On Managing People, 29-50.  Boston MA: Harvard Business Review Press.
• Lencioni, Patrick. 2006. The Five Dysfunctions of a Team. San Fransisco, CA: Jossey-Bass.
• Livingston, Sterling. 2003. Pygmalion  in Management. Harvard Business Review, January.
• Pink, Daniel H. 2009. Drive: The Surprising Truth About What Motivates Us. New York, NY: Riverhead Books.

Emotional Intelligence

• Boyatzis, Richard, Johnston, Fran and McKee, Annie. 2008. Becoming a Resonant Leader: Develop Your Emotional Intelligence, Renew Your Relationship, Sustain Your Effectiveness. Boston, MA: Harvard Business Review.
• Boyatziz, Richard, Goleman, Daniel,  and Mckee, Annie. 2001. Primal Leadership: The Hidden Driver of Great  Performance. In On Managing Yourself,  169-188. Boston, MA: Harvard Business Review.
• Bradberry, Travis and Greaves, Jean.  2009. Emotional Intelligence 2.0. San  Diego, CA: TalentSmart.
• Cullen, Maura. 2008. 35 Dumb Things Well-Intended People Say. Garden City, New York: Morgan James Publishing, LLC.
• Fontaine, Mary H, Malloy, Ruth L, and  Spreier, Scott W. 2006. Leadership Run Amok: The Destructive Potential of Overachievers. Harvard Business Review, June.
• Goleman, Daniel. 2000. Leadership that  Gets Results. In On Managing People, 1-27.  Boston MA: Harvard Business Review Press.
• Goleman, Daniel. 2004.  What Makes a Leader. Harvard Business Review,  January.
• Goleman, Daniel. 1998. Working  with Emotional Intelligence. New York, NY: Bantam Books.
• Hughes, Marcia and Terrell, James Bradford. 2012. Emotional Intelligence in Action: Training and Coaching Activities for Leaders, Managers, and Teams. San Francisco, CA: Jossey-Bass.
• Livermore, David. 2011. The Cultural Intelligence Difference: Master the One Skill You Can’t Do Without in Today’s Global Economy. New York: NY: American Management Association.
• McDermott, Lynda C. 2008. Basics of  Emotional Intelligence. Infoline, October.
• Nadler, Reldan. 2010. Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers. New York, NY: McGraw-Hill.
• Pittinsky, Todd L. 2012. Us Plus Them: Tapping the Positive Power of Difference (Leadership for the Common Good). Boston, MA: Harvard Business Review Press.
• Rowe, Anita, Gardenswartz, Lee and Cherbosque, Jorge. 2010. Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth About Soft Skills in the Workplace. Boston, MA: Nicholas Brealey Publishing.
• Stein, Steven and Book, Howard. 2012. The EQ Edge: Emotional Intelligence and Your Success. Cambridge, MA: Audible Studios.

Humility

• Collins, James C. 2001. Good to Great: Why Some Companies Make the Leap—and Others Don’t. New York, NY: HarperBusiness.
• Collins, Jim. 2001. Level 5 Leadership: the Triumph of Humility and Fierce Resolve. Harvard Business Review, January: 66-78.
• Covey, Stephen M. R. and Merrill  Rebecca R. 2006. The Speed of Trust: The  One Thing that Changes Everything. New York, NY: Free Press
• Fontaine, Mary H, Malloy, Ruth L, and  Spreier, Scott W. 2006. Leadership Run Amok: The Destructive Potential of  Overachievers. Harvard Business Review, June.
• Kofman, Fred. 2006. Conscious Business: How to Build Value  Through Values. Boulder, CO: Sounds True.
• Marcum, David and Smith, Steve. 2007. Egonomics:  What Makes Ego Our Greatest Asset (or most expensive Liability). New York, NY:  Simon & Shuster.

Integrity

• Bennis, Warren G. 2003. On Becoming a Leader. Cambridge,  MA: Perseus Pub.
• Cloud, Henry. 2006. Integrity: The  Courage to Meet the Demands of Reality. New York, NY: Collins.
• Covey, Stephen M.R., Link, Greg and  Merrill, Rebecca R. 2012. Smart Trust:  Creating Prosperity, Energy and Joy in a Low-Trust World. New York, NY:  Free Press.
• Covey, Stephen M. R. and Merrill  Rebecca R. 2006. The Speed of Trust: The  One Thing That Changes Everything. New York, NY: Free Press.
• Damon, William. 2004. The Moral Advantage—How to Succeed in  Business by Doing the Right Thing. San Fransisco, CA: Berrett-Koehler.
• George, Bill. 2007. True North: Discover Your Authentic Leadership. San Francisco, CA: Jossey-Bass.
• Kofman, Fred. 2006. Conscious Business: How to Build Value  Through Values. Boulder, CO: Sounds True.
• Kouzes, James M.  and Posner, Barry Z. 1993. Credibility:  How Leaders Gain and Lose it, Why People Demand it. San Francisco:  Jossey-Bass Publishers.
• Kouzes, James M. and Barry  Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary  Things Done in Organizations. San Francisco: Jossey-Bass.

Role Model

• Bennis, Warren G. 2003. On Becoming a Leader. Cambridge, MA: Perseus Pub.
• Damon, William. 2004. The Moral Advantage—How to Succeed in  Business by Doing the Right Thing. San Fransisco, CA: Berrett-Koehler.
• Fischer, Peter. 2008. The New Boss: How to Survive the First 100  Days. London, PA: Kogan Page.
• Kouzes, James M., and Barry Z. Posner.       1995. The Leadership Challenge: How to Keep Getting Extraordinary       Things Done in Organizations. San Francisco: Jossey-Bass.
• Kouzes, James M., and  Barry Z. Posner. 2003. Academic  Administrator’s Guide to Exemplary Leadership. San  Francisco, CA: Jossey-Bass.
• Tulgan, Bruce. 2014. The 27 Challenges Managers Face. San Francisco, CA: Jossey-Bass.
• Watkins, Michael. 2003. The First 90 Days:  Critical Success Strategies for New Leaders at all Levels. Boston, Mass:  Harvard Business School Press.

Transparency

• Baum, Herb and Kling, Tammy. The Transparent Leader: How to Build a Great Company Through Straight Talk, Openness and Accountability. 2004. New York, NY: HarperCollins Trade.
• Bennis, Warren, Goleman, Daniel, O’Toole, James, and Marosz, Jonathan. 2008. Transparency: How Leaders Create a Culture of Candor. San Francisco, CA: Jossey-Bass.
• Covey, Stephen M.R., Link, Greg and  Merrill, Rebecca R. 2012. Smart Trust:  Creating Prosperity, Energy and Joy in a Low-Trust World. New York, NY:  Free Press.
• Covey, Stephen M. R. and Merrill  Rebecca R. 2006. The Speed of Trust: The  One Thing That Changes Everything. New York, NY: Free Press
• Kim, Chan and Mauborgne,  Renee.1997. Fair Process: Managing in the Knowledge Economy. In On managing people, 111-132. Boston MA:  Harvard Business Review Press.
• Kouzes, James M.  and Posner, Barry Z. 1993. Credibility :  How Leaders Gain and Lose it, Why People Demand it. San Francisco: Jossey-Bass  Publishers.
• Studer, Quint. 2009. Straight A Leadership: Alignment, Action, Accountability. Gulf Breeze, FL: Fire Starter Publishing

Create & Communicate Vision

Communication

• Alessandra, Tony and O’Connor,  Michael. 1994. People Smarts: Bending the  Golden Rule to Give Others What they Want. San Diego, CA: Pfeiffer.
• Baldoni, John. 2003. Great Communication Secrets of Great Leaders. Chicago, IL: McGraw-Hill.
• Booher, Dianna. 1994. Communicate  with Confidence. New York, NY: McGraw-hill.
• Cottrell, David and Harvey, Eric.  2003. The Manager’s Communication Handbook: A Practical Guide to Build  Understanding, Support, and Acceptance. Dallas, TX : Walk the Talk Co., CornerStone  Leadership Institute.
• Heath, Chip and Heath, Dan. 2007. Made  to Stick: Why Some Ideas Survive and Others Die. New York, NY:  Random House.
• Heyman, Richard. 1994. Why Didn’t  You Say That in the First Place? How to be Understood at Work. San  Francisco, CA: Jossey-Bass.
• Higgerson, Mary Lou. 1996. Communication Skills for Department Chairs.  Bolton, MA: Anker Publishing Co.
• Higgerson, Mary Louand Joyce, Teddi A. 2007. Effective Leadership Communication: A Guide for Department Chairs and  Deans for Managing Difficult Situations and People. Bolton, MA: Anker  Publishing Co.
• Kotter, John P. 1994. Leading  Change. Boston, MA: Harvard Business School Press.
• Leaming, Deryl. 2003. Managing  People: A Guide for Department Chairs and Deans. Anker Publishing Company.
• Myatt, Mike. 2012. 10 Communication Secrets of Great Leaders. Forbes. Retrieved from: http://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of-great-leaders
• Ross, Howard J. and Malveaux, Julianne. 2011. Reinventing Diversity: Transforming Organizational Community to Strengthen People, Purpose, and Performance. Lanham, MA: Rowman & Littlefield Publishers, Inc.

Political Savvy

• Gabarro, John J and Kotter, John P.  1980. Managing Your Boss. In On Managing  People, 195-211. Boston MA: Harvard Business Review Press.
• Lombardi, John V. How Universities Work. Baltimore, MD: Johns Hopkins University Press.
• Tulgan, Bruce. 2010. It’s Okay to  Manage Your Boss : The Step-by-Step Program for Making the Best of Your Most  Important Relationship at Work. San Francisco, CA : Jossey-Bass.

Problem Solving

• Brockman, John. 2013. Thinking: The New Science of Decision-Making, Problem-Solving, and Prediction. New York, NY: Harper Perennial.
• Kallet, Michael. 2014. Think Smarter: Critical Thinking to Improve Problem-Solving and Decision-Making Skills. Hoboken, NJ: Wiley.
• Lawrence, Gordon. 1982. People Types and Tiger  Stripes: A Practical Guide to Learning Styles. Gainesville, FL:  Center for Applications of Psychological Type.

Strategic Thinking

• Bryson, John M. 2004. Strategic  Planning for Public and Nonprofit Organizations: A Guide to Strengthening and  Sustaining Organizational Achievement. San Francisco, CA: John Wiley & Sons, Inc.
• Campbell, Sheila, and  Liteman, Merianne. 2003. Retreats That Work. San Francisco, CA: Jossey-Bass/Pfeiffer.
• Collins, James C., and  Porras, Jerry I. 1997. Built to Last: Successful Habits of Visionary  Companies. New York, NY:  HarperCollins.
• Collins, James C. 2005. Good to Great and the Social Sectors: Why Business Thinking  is Not the Answer. Boulder, CO: J. Collins.
• Collins, James C. 2001. Good to Great: Why Some Companies Make the Leap–and       Others Don’t. New York, NY: Harper Business.
• Criswell, Corey, Hackman,  Michael Z, Wilburn, Philip T. 2008. Measuring Organizational Vision Content and  Articulation: Testing a Comprehensive Vision Model and Identifying Implications  for Senior Executive Leaders. Leadership  Review, Fall.
• Donovan, Mason, Kaplan, Mark and McCarthy, Ana Duarte. 2013. The Inclusion Dividend: Why Investing in Diversity and Inclusion Pays Off. Brookline, MA: Bibliomotion, Inc.
• Kotter, John P.1996. Leading Change. Boston, MA: Harvard Business School  Press.
• Kouzes, James M., and  Barry Z. Posner. 2003. Academic  Administrator’s Guide to Exemplary Leadership. San  Francisco, CA: Jossey-Bass.
• Kouzes, James M., and Barry Z. Posner.1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass.
• Senge, Peter. 2006 (Revised edition). The Fifth Discipline: the Art and Practice of the Learning Organization. New York, NY: Doubleday.
• Thiederman, Sondra. 2008. Making Diversity Work: 7 Steps for Defeating Bias in the Workplace. New York,NY: Kaplan Publishing.
• Thiederman, Sondra. 2012. The Diversity and Inclusion Handbook. Flower Mound, TX: The Walk the Talk Company.
• Williams, Damon A. Strategic Diversity Leadership: Activating Change and Transformation in Higher Education. Sterling, VA: Stylus Publishing, LLC.

Generate Alignment

Accountability

• Bossidy, Larry, Burck, Charles and Charan, Ram. 2002. Execution: The Discipline of Getting Things Done. New York, NY: Crown Business.
• Connors, Roger, Smith, Tom, and Hickman, Craig. 2010. The Oz Principle: Getting Results Through Individual and Organizational Accountability. New York, NY: Portfolio.
• Connors, Roger and Smith, Tom. 2012. Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results. New York, NY: Portfolio.
• Evans, Henry J. 2008. Winning with Accountability. Dallas, TX: Cornerstone Leadership Institute.
• Grimshaw, Jeff and Baron, Gregg. 2010. Leadership Without Excuses: How To Create Accountability and High-Performance (Instead of Just Talking About It). New York, NY: McGraw-Hill.
• Kouzes, James M., and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco, CA: Jossey-Bass.
• Lencioni, Patrick. 2002. The Five Dysfunctions of a Team: A Leadership Fable. San Francisco, CA: Jossey-Bass.
• Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al, and Maxfield, David. 2013. Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior. New York, NY: McGraw-Hill.
• Samuel,  Mark. 2006. Creating the Accountable Organization: A Practical Guide to  Improve Performance Execution. Katonah, NY:Xephor  Press.
• Sinek, Simon. 2011. Start with Why: How Great Leaders Inspire Everyone to Take Action. New York, NY: Portfolio.
• Tulgan, Bruce. 2007. It’s Okay to be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need. New York, NY: Collins Business.

Execution

• Allen, David. 2001. Getting Things Done: The Art of Stress Free Productivity. New York, NY: Penguin Books.
• Bossidy, Larry, Burck, Charles and  Charan, Ram. 2002. Execution: The Discipline of Getting Things Done. New York, NY: Crown Business.
• Covey, Stephen R. 1990.  The 7  Habits of Highly Effective People.  New  York, NY: Fireside.
• Covey, Stephen R., A. Roger Merrill,  and Rebecca R. Merril. 1994. First Things First:  To Live, to Love, to Learn, to Leave a Legacy.  New York, NY: Simon  & Schuster.
• Hallowell, Edward M. 2005. Overloaded  Circuits. In On Managing Yourself, 79-95.  Boston, MA: Harvard Business Review Press.
• Kouzes, James M., and  Barry Z. Posner. 2003. Academic  Administrator’s Guide to Exemplary Leadership. San  Francisco, CA: Jossey-Bass.
• Kouzes, James M., and  Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting  Extraordinary Things Done in Organizations. San Francisco, CA: Jossey-Bass.
• MacKenzie, Alec.  1990. The  Time Trap. New York, NY: Amacon.
• Mayer, Jeffrey. 1995.  Time Management for Dummies. Foster  City, CA: IDG Books.
• Covey, Sean,  Huling, Jim, and McChesney, Chris. 2012. The  4 Disciplines of Execution: Achieving Your Wildly Important Goal. New York,  NY: Free Press.
• McCarthy, Catherine and Schwartz Tony.  2007. Manage Your Energy Not Your Time, In On  Managing Yourself, 61-78. Boston, MA: Harvard Business Review Press.
• Oncken, William Jr and Wass, Donald L.  1999. Management Time: Who’s Got the Monkey. In On Managing Yourself, 33-45. Boston, MA: Harvard Business Review  Press.
• Senge, Peter M.  1990. The Fifth Discipline : The Art and  Practice of the Learning Organization. New York, NY: Doubleday/Currency.
• Smith, Douglas K. 1999. Make Success  measurable! : A Mindbook-Workbook for Setting Goals and Taking Action. New York, NY: Wiley.

Fair and Legal Management

• Armstrong, Sharon and Mitchell, Barbara. 2008. The Essential HR Handbook. Franklin Lakes, NJ: Career Press.
• Charan, Ram. 2001. What the CEO Wants You to Know. New York, NY: Random House, Inc.
• Falcone, Paul. 2005. 2600 Phrases for Effective Performance Reviews. New York, NY: American Management Association.

Financial Management

• Barr, Margaret  J. 2002. Academic Administrator’s Guide to  Budgets and Financial Management. San Francisco, CA: Jossey-Bass.
• Barr, Margaret J and McClellan, George S. 2011. Budgets and Financial Management in Higher Education. San Francisco, CA: John Wiley & Sons.
• Lombardi, John V. How Universities Work. Baltimore, MD: Johns Hopkins University Press.

Judgment

• Ariely, Dan. 2010. Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions. New York, NY: Harper Perennial.
• Bazerman, Max H. 1998. Judgment in  Managerial Decision Making. New York, NY: John Wiley & Sons.
• Bennis, Warren, and Tichy, Noel. 2007. Judgment: How Winning Leaders Make Great Calls. New York, NY: Portfolio.
• Bolman, Lee G., and Deal, Terrence E.  2008. Reframing Organizations: Artistry, Choice, and Leadership. San  Francisco, CA: Jossey-Bass.
• Brafman, Ori, Brafman, Ron. 2009. Sway: The Irresistible Pull of Irrational Behavior. 2012. New York, NY: Broadway Books.
• Heffernan, Margaret. 2012. Willful Blindness: Why We Ignore the Obvious at Our Peril. New York, NY: Walker & Co.
• Kahndemen, Daniel. 2011. Thinking Fast and Slow. New York, NY: Farrar, Straus and  Giroux.
• Russo, J. Edward, and Schoemaker, Paul  J.H. 2002. Winning Decisions: Getting it Right the First Time. New York,  NY: Currency.
• Useem, Michael. 2010. Decision Making  as Leadership Foundation. In Handbook of Leadership Theory and Practice: an  HBS Centennial Colloquium on Advancing Leadership, Khurana, Rakesh and  Nohria, Nitin (eds). Boston, MA: Harvard Business Press.

Cultivate Talent

Coaching/Mentoring

• Austin, Nancy and Peters, Thomas J.  1985. A Passion for Excellence: The  Leadership Difference. New York, NY: Random House.
• Barsoux, Jean-Louis and Manzoni,  Jean-Francois.1998. The Set up to Fail Syndrome. In On Managing People, 51-75. Boston MA: Harvard Business Review  Press.
• Blanchard, Kenneth H., Zigarmi, Drea, and Zigarmi, Patricia. 1985. Leadership and the One Minute Manager: Increasing  Effectiveness Through Situational Leadership.New York, NY:  Morrow.
• Blanchard, Kenneth H. and Johnson,  Spencer. 1982. The One Minute Manager.  New York, NY: Morrow.
• Buckingham, Marcus. 2005. What Great  Managers Do. In On Managing People, 91-110.  Boston MA: Harvard Business Review Press.
• Eitington, Julius E. 1997. The Winning Manager: Leadership Skills for Greater Innovation, Quality, and Employee Commitment. Houston, Tex: Gulf Publishing  Co.
• Hargrove, Robert. 2008. Masterful Coaching. San Francisco: Jossey-Bass.
• Herzberg, Frederick. 1987.  One More Time: How do you Motivate Employees?. In On Managing People, 29-50.  Boston MA: Harvard Business Review Press.
• Kouzes, James M., and  Barry Z. Posner. 2003. Academic  Administrator’s Guide to Exemplary Leadership. San Francisco,  CA: Jossey-Bass.
• Kouzes, James M., and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass.
• Tulgan, Bruce. 2007. It’s Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need. New York, NY: Collins Business.

Collaboration

• Covey, Stephen R. and England,  Break.2011.The 3rd  Alternative: Solving Life’s Most Difficult Problems. New York, NY: Free Press.
• Hansen, Morten. 2009. Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results. Boston, MA: Harvard Business Review Press.
• Katzenback, Jon R and Smith, Douglass  K.1993. The Discipline of Teams. In On Managing People, 175-194. Boston MA: Harvard Business Review Press.
• Katzenbach, Jon R. and Smith, Douglass  K. 1993. The Wisdom of Teams:  Creating the High-Performance Organization. Boston, MA: Harvard Business School Press.
• Kouzes, James M., and  Barry Z. Posner. 2003. Academic  Administrator’s Guide to Exemplary Leadership. San  Francisco, CA: Jossey-Bass.
• Kouzes, James M., and Barry Z. Posner. 1995. The Leadership Challenge: How to Keep Getting Extraordinary       Things Done in Organizations. San Francisco: Jossey-Bass.
• Lencioni, Patrick. 5 Dysfunctions of a Team: A Leadership Fable. San Francisco, CA: Jossey-Bass.
• Mor Barak, Michelle E. 2014. Managing Diversity Toward a Globally Inclusive Workplace (Third Edition). Thousand Oaks, CA: Sage Publications, Inc

Facilitative Decision Making

• Covey, Stephen R. and England,  Break.2011.The 3rd Alternative:  Solving Life’s Most Difficult Problems. New York, NY: Free Press.
• Fisher, Roger, William  Ury, and Bruce Patton. 1991. Getting to Yes: Negotiating Agreement Without  Giving In. New York, N.Y.: Penguin Books.
• Hansen, Morten. 2009. Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results. Boston, MA: Harvard Business Review Press.
• Kim, Chan and Mauborgne,  Renee.1997. Fair Process: Managing in the Knowledge Economy. In On managing people, 111-132. Boston MA:  Harvard Business Review Press.
• Reilly, Steve. 1996. Facilitative Leadership: Managing Performance Without Controlling People. Seattle, WA: Peanut Butter Publishing.
• Wilson, Priscilla, Harnish, Kathleen, Wright, Joel. 2003. The Facilitative Way: Leadership That Makes the Difference. Olathe, KS: TeamTech Press.

Resolve

• Bossidy, Larry, Burck, Charles and Charan, Ram. 2002. Execution: The Discipline of Getting Things Done. New York, NY: Crown Business.
• Bregman, Peter. 2013. Why So Many Leadership Programs Ultimately Fail. Harvard Business Review Online. http://blogs.hbr.org/2013/07/why-so-many-leadership-program
• Cloud, Henry. 2006. Integrity: The Courage to Meet the Demands of Reality. New York, NY: Collins.
• Collins, James C., and Porras, Jerry I. 1997. Built to Last: Successful Habits of Visionary Companies. New York, NY: HarperCollins.
• Collins, James C. 2001. Good to Great: Why Some Companies Make the Leap—and Others Don’t. New York, NY: HarperBusiness.
• Collins, Jim. 2001. Level 5 Leadership: The Triumph of Humility and Fierce Resolve. Harvard Business Review OnPoint. https://hbr.org/2005/07/level-5-leadership-the-triumph-of-humility-and-fierce-resolve
• Kouzes, James M. and Posner, Barry Z. 2006. A Leader’s Legacy. San Francisco: Jossey-Bass.
• Stein, Joel. 2012. Man Made: A Stupid Quest for Masculinity. New York, NY: Grand Central Publishing.
• McCain, John. 2004. Finding the Courage Within You. FastCompany Magazine September 2004.http://www.fastcompany.com/50692/search-courage
• Patterson, Kerry. 2005. Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. New York, NY: McGraw-Hill.
• Patterson, Kerry. 2002. Crucial Conversations: Tools for Talking When Stakes are High. New York, NY: McGraw-Hill.
• Scott, Susan. 2002, 2004. Fierce Conversations, Achieving Success at Work & in Life, One Conversation at a Time. New York, NY: The Berkley Publishing Group.
• Stone, Douglas, Bruce Patton, and Sheila Heen. 2000. Difficult Conversations: How to Discuss What Matters Most. New York, NY: Penguin Books.
• Sutton, Robert I.2007. The No Asshole Rule: Building a Civilized Workplace and Surviving One that Isn’t. New York, NY: Warner Business Books.
• Tobak, Steve. 2013. 8 Ways to Be a Courageous Leader. Inc. Magazine. http://www.inc.com/steve-tobak/the-most-important-leadership-attribute.html
• Tulgan, Bruce. 2007. It’s Okay to be the Boss : The Step-by-Step Guide to Becoming the Manager Your Employees Need. New York, NY: Collins Business.

Talent Selection

• Banaji, Mahzarin R. and Greenwald, Anthony G. 2013. Blind Spot Hidden Biases of Good People. New York, NY: Delacorte Press.
• Collins, James C. 2005. Good to Great and the Social Sectors: Why Business  Thinking is Not the Answer. Boulder, CO: J. Collins.
• Collins, James C. 2001. Good to Great: Why Some Companies Make  the Leap–and Others Don’t. New York, NY: HarperBusiness.
• Falcone, Paul. 2009. 96 Great Interview Questions to Ask Before  You Hire. New York, NY: American Management Association.
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