Competencies are skills, abilities, or knowledge that contribute to success on the job. The competencies used in this program were identified and developed through extensive interviews, focus groups, and other research with those who currently excel in these administrative roles at UF.
To see the certification requirements, view the Quick and Easy Guide to the Pro3 Series.
The competencies described on this page represent the knowledge, skills, and abilities required for effective fiscal management at the University of Florida.
These key skills were identified primarily on the basis of a series of focus groups and interviews with employees in administrative positions who were identified as solid performers in those positions. The competencies represent the range of skills that became apparent as those successful in the positions described their work and how they fulfilled the positions’ demands.
These fiscal competencies are complemented by the personal excellence competencies—core skills such as communication and results orientation that are essential for all administrative professionals.
To see the requirements for the certification, view the Quick and Easy Guide to the Pro3 Series.
The competencies described on this page represent the knowledge, skills, and abilities required for effective HR/Payroll management at the University of Florida.
These key skills were identified primarily on the basis of a series of focus groups and interviews with employees in administrative positions who were identified as solid performers in those positions. The competencies represent the range of skills that became apparent as those successful in the positions described their work and how they fulfilled the positions’ demands.
These HR/payroll competencies are complemented by the personal excellence competencies—core skills such as communication and results orientation that are essential for all administrative professionals.
To see the requirements for the certification, view the Quick and Easy Guide to the Pro3 Series.
The competencies described on this page represent the knowledge, skills, and abilities required for effectiveness as an administrative professional at the University of Florida.
These key skills were identified primarily on the basis of a series of focus groups and interviews with employees in administrative positions who were identified as solid performers in those positions. The competencies represent the range of skills that became apparent as those successful in the positions described their work and how they fulfilled the positions’ demands.
These core professional skills (e.g., communication and results orientation) are essential for all administrative professionals and are required for all three certifications: Fiscal Management, HR/Payroll, and Academic Department Support. These personal excellence competencies have been organized into three subgroupings: Preventing & Solving Problems, Communication & Building Relationships, and Organizational Awareness & Experience.
To see the requirements for the certification, view the Quick and Easy Guide to the Pro3 Series.
The competencies described on this page represent the knowledge, skills, and abilities required to provide effective academic department support at the University of Florida.
These key skills were identified primarily on the basis of a series of focus groups and interviews with employees in administrative positions who were identified as solid performers in those positions. The competencies represent the range of skills that became apparent as those successful in the positions described their work and how they fulfilled the positions’ demands.
These academic department support competencies are complemented by the personal excellence competencies—core skills such as communication and results orientation that are essential for all administrative professionals.
To see the requirements for the certification, view the Quick and Easy Guide to the Pro3 Series.