Pro3 Competencies

Competencies are skills, abilities, or knowledge that contribute to success on the job. The competencies used in this program were identified and developed through extensive interviews, focus groups, and other research with those who currently excel in these administrative roles at UF.

  • Fiscal Management Competencies
  • HR/Payroll Management Competencies
  • Academic Department Support Competencies
  • Personal Excellence Competencies (these groups are required for each of the certification programs)
    • Communication and Building Relationships Competencies
    • Preventing and Solving Problems Competencies
    • Organizational Awareness and Experience Competencies

To see the certification requirements, view the Quick and Easy Guide to the Pro3 Series.

 

Fiscal Management

The competencies described on this page represent the knowledge, skills, and abilities required for effective fiscal management at the University of Florida.

These key skills were identified primarily on the basis of a series of focus groups and interviews with employees in administrative positions who were identified as solid performers in those positions. The competencies represent the range of skills that became apparent as those successful in the positions described their work and how they fulfilled the positions’ demands.

These fiscal competencies are complemented by the personal excellence competencies—core skills such as communication and results orientation that are essential for all administrative professionals.

To see the requirements for the certification, view the Quick and Easy Guide to the Pro3 Series.

HR/Payroll Management

The competencies described on this page represent the knowledge, skills, and abilities required for effective HR/Payroll management at the University of Florida.

These key skills were identified primarily on the basis of a series of focus groups and interviews with employees in administrative positions who were identified as solid performers in those positions. The competencies represent the range of skills that became apparent as those successful in the positions described their work and how they fulfilled the positions’ demands.

These HR/payroll competencies are complemented by the personal excellence competencies—core skills such as communication and results orientation that are essential for all administrative professionals.

To see the requirements for the certification, view the Quick and Easy Guide to the Pro3 Series.

Personal Excellence

The competencies described on this page represent the knowledge, skills, and abilities required for effectiveness as an administrative professional at the University of Florida.

These key skills were identified primarily on the basis of a series of focus groups and interviews with employees in administrative positions who were identified as solid performers in those positions. The competencies represent the range of skills that became apparent as those successful in the positions described their work and how they fulfilled the positions’ demands.

These core professional skills (e.g., communication and results orientation) are essential for all administrative professionals and are required for all three certifications: Fiscal Management, HR/Payroll, and Academic Department Support. These personal excellence competencies have been organized into three subgroupings: Preventing & Solving Problems, Communication & Building Relationships, and Organizational Awareness & Experience.

Organizational Awareness & Experience Competencies

Organizational awareness and experience—understands the university setting including, managerial structure (deans, directors, department chairs), relevant university relationships to the state, University Board of Trustees, Board of Governors, etc., as well as, key resources within the university.

  • Can provide feedback and assistance to new employees (faculty and staff) in navigating the complexities of a large university, including “the big picture.”
  • Knows and utilizes resources within university to provide information or assistance, to solve problems, or to connect internal customers (faculty and staff) with resources, even for issues outside his or her daily responsibilities.

To see the requirements for the certification, view the Quick and Easy Guide to the Pro3 Series.

Academic Department Support

The competencies described on this page represent the knowledge, skills, and abilities required to provide effective academic department support at the University of Florida.

These key skills were identified primarily on the basis of a series of focus groups and interviews with employees in administrative positions who were identified as solid performers in those positions. The competencies represent the range of skills that became apparent as those successful in the positions described their work and how they fulfilled the positions’ demands.

These academic department support competencies are complemented by the personal excellence competencies—core skills such as communication and results orientation that are essential for all administrative professionals.

Tenure & Promotion—understands and facilitates tenure and promotion process.

  • Knows requirements and procedures for Tenure& Promotion process and works effectively with Academic Personnel.
  • Understands how leave issues affect tenure and promotion process, including rules and procedures for “stopping the tenure clock.”
  • Communicates requirements, obtains materials, and combines required materials and information for use.

Institutional & academic knowledge—understands and applies relevant policies, procedures, approval processes; can serve as a resource for effort reporting and course scheduling.

  • Understands and complies with departmental and college-level policies and procedures.
  • Understands and complies with required approval processes up through the appropriate college-level office and provost’s office.
  • Works effectively with department chair, faculty and other staff.
  • Understands requirements and effectively completes faculty assignment and activity reports.
  • Assists with or completes course scheduling as needed—coordinating dates and times, instructor preferences, registrar requirements, etc.

To see the requirements for the certification, view the Quick and Easy Guide to the Pro3 Series.

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